Sheraton Guangzhou Hotel

Property class: 5 and above

Choose dates to view prices

Reviews

9.2 out of 10
Wonderful
Located close to Taikoo Hui and Canton Tower, Sheraton Guangzhou Hotel provides a poolside bar, a garden and dry cleaning/laundry services. For some rest and relaxation, visit the sauna or the steam room. At the 4 on-site restaurants, enjoy breakfast, brunch, lunch, dinner and Fusion cuisine. In addition to a bar and a 24-hour gym, guests can connect to free in-room WiFi.
The current price is RM457
RM533 total
includes taxes & fees
6 Oct - 7 Oct

Popular amenities

  • Parking included
  • Free Wi-Fi
  • Air-conditioning

Room options

Available filters for rooms
Showing 13 of 13 rooms

View all photos for Room, 1 King Bed, City View

A modern hotel room with a large bed, a desk, a chair, a TV, and a city view.

Room, 1 King Bed, City View

9.6 out of 10
Exceptional
(12 reviews)
  • City view
  • 40 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed
  • Free wired internet

View all photos for Room, 1 King Bed, City View

A modern hotel room with a large bed, a desk, a chair, and a view of the cityscape.

Room, 1 King Bed, City View

9.6 out of 10
Exceptional
(9 reviews)
  • City view
  • 40 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed
  • Free wired internet

View all photos for Room, 2 Single Beds, City View

A hotel room with a large window, two beds, a sofa, a desk, and a chair.

Room, 2 Single Beds, City View

9.8 out of 10
Exceptional
(8 reviews)
  • City view
  • 40 sq m
  • 1 bedroom
  • Sleeps 3
  • 2 Single Beds
  • Free wired internet

View all photos for Premier Room, 1 King Bed (View)

A modern hotel room with a large bed, a desk, a chair, and a sofa. There is a large window with a city view.

Premier Room, 1 King Bed (View)

10.0 out of 10
Exceptional
(2 reviews)
  • City view
  • 40 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed
  • Free wired internet

View all photos for Premier Room, 2 Single Beds

A hotel room with a large window, a bed, a sofa, a desk, and a chair.

Premier Room, 2 Single Beds

8.0 out of 10
Very good
(3 reviews)
  • City view
  • 40 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Single Beds
  • Free wired internet

View all photos for Deluxe Room, 1 King Bed

A modern hotel room with a large bed, a desk, a chair, and a view of the cityscape.

Deluxe Room, 1 King Bed

10.0 out of 10
Exceptional
(1 review)
  • City view
  • 40 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed
  • Free wired internet

View all photos for Deluxe Room, 2 Single Beds

A hotel room with a large window, two beds, a sofa, a desk, and a chair.

Deluxe Room, 2 Single Beds

8.0 out of 10
Very good
(2 reviews)
  • City view
  • 40 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Single Beds
  • Free wired internet

View all photos for Club Grand Deluxe, Club lounge access, Guest room, 1 King

A modern hotel room with a large bed, a sofa, a desk, and a view of the cityscape through large windows.

Club Grand Deluxe, Club lounge access, Guest room, 1 King

  • City view
  • 46 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed
  • Free wired internet

View all photos for Club Suite, 1 Bedroom

A modern hotel room with a large window offering a city view, a desk with a chair, a sofa, a TV, and a cabinet.

Club Suite, 1 Bedroom

  • City view
  • 88 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed
  • Free wired internet

View all photos for Club Suite, 1 Bedroom

A modern hotel room with a sectional sofa, a small table, and a chair. There is a large window offering a city view.

Club Suite, 1 Bedroom

  • City view
  • 110 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed
  • Free wired internet

View all photos for Apartment Suite, Club lounge access, 1 Bedroom Suite, 1 King

A modern hotel room with a large window offering a city view, a sofa set, a coffee table, and a bed with a headboard.

Apartment Suite, Club lounge access, 1 Bedroom Suite, 1 King

  • City view
  • 130 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed
  • Free wired internet

View all photos for Presidential Suite, 1 Bedroom

A spacious living area with a sofa set, a coffee table, and a glass-top table.

Presidential Suite, 1 Bedroom

  • City view
  • 250 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed
  • Free wired internet

View all photos for Grand Deluxe, Guest room, 1 King, City view, Corner room

A modern hotel room with a large bed, a sofa, a desk, and a view of the cityscape through large windows.

Grand Deluxe, Guest room, 1 King, City view, Corner room

9.4 out of 10
Exceptional
(3 reviews)
  • City view
  • 46 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed
  • Free wired internet

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About the area

Located in Tianhe neighbourhood, Sheraton Guangzhou Hotel is connected to a shopping centre. Canton Tower and Beijing Road Pedestrian Street are notable landmarks, and the area's natural beauty can be seen at Yuexiu Park and Baiyun Mountain. Enjoy an event or a match at Canton Fair Complex, and consider making time for Chimelong Paradise—a top attraction that's not to be missed. Visit our Guangzhou travel guide
Map
208 Tianhe Road, Tianhe District, Guangzhou, Guangdong, 510620

What's nearby

  • Tee Mall
    2 min walk - 0.2 km
  • Grandview Mall
    6 min walk - 0.6 km
  • Tianhe Stadium
    9 min walk - 0.8 km
  • OneLink Walk
    11 min walk - 1.0 km
  • Taikoo Hui
    17 min walk - 1.5 km

Getting around

  • Xiancun Station
    6 min walk
  • Guangzhou East Railway Station
    17 min drive
  • Baiyun International Airport (CAN)
    47 min drive

Restaurants

  • Oakwood Premier
    3 min walk
  • 禄鼎记 | Chinese Hotpot
    4 min walk
  • Tang堂
    5 min walk
  • 海云台
    3 min walk
  • 潮味一品鲜汤粉世家

About this property

Sheraton Guangzhou Hotel

  • Luxury hotel remodelled in 2022 and located near Taikoo Hui
  • Located close to Canton Tower, Sheraton Guangzhou Hotel provides a poolside bar, a garden and dry cleaning/laundry services. For some rest and relaxation, visit the sauna or the steam room. At the 4 on-site restaurants, enjoy breakfast, brunch, lunch, dinner and Fusion cuisine. Stay connected with free in-room WiFi, and guests can find other amenities, such as a bar and a 24-hour gym.
  • You'll also find perks such as:
    • An outdoor pool and a children's pool, along with sunloungers and pool umbrellas
    • Free self-parking
    • Limo/town car service, buffet breakfast (surcharge) and express check-out
    • A lift, a porter/bellboy and a ballroom
    • Guest reviews speak highly of the helpful staff
  • Room features
  • All 445 rooms offer comforts, such as 24-hour room service and pillow menus, as well as perks, such as laptop-friendly workspaces and air conditioning.
  • More amenities include:
    • Baby baths and free infant beds
    • Hypo-allergenic bedding, down duvets and rollaway/extra beds (surcharge)
    • Bathrooms with rainfall showers and deep-soaking baths
    • 55-inch LED TVs with digital channels
    • Wardrobes/cupboards, recycling and fridges

Awards and affiliations

  • Eco-certified property
  • This property is certified by this third-party sustainability certification scheme: LEED - Leadership in Energy and Environmental Design. For more information on what this certification requires and verifies, please visit their website.

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Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi

Parking and transport

  • 24-hour return airport shuttle on request for a surcharge
  • Train station pick-up shuttle (surcharge)
  • Limo/town car service
  • Free self parking on site
  • Limited on-site self parking
  • Wheelchair-accessible parking available

Food and drink

  • Daily buffet breakfast available 6:30 AM to 10:30 AM for a fee: CNY 115 for adults and CNY 69 for children
  • 4 restaurants
  • A bar/lounge
  • A poolside bar
  • Snack bar/deli

Restaurants on site

  • & More by Sheraton
  • Bene Italian & Seafood
  • Daily Social
  • Yue Chinese Restaurant

Things to do

  • 24-hour gym
  • Children's pool
  • Outdoor pool
  • Piano
  • Sauna
  • Steam room

Family friendly

  • Baby bath
  • Children's pool
  • Dining table
  • In-room cot
  • In-room refrigerator
  • Laundry facilities
  • Rollaway/extra bed (surcharge)
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Change of bedsheets (on request)
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance
  • Wedding services

Business services

  • Business centre
  • Meeting rooms

Outdoors

  • Garden
  • Pool loungers
  • Pool umbrellas

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 10 accessible parking spaces
  • Area rugs in room
  • Braille/raised signage
  • Doorbell and phone notification
  • Front entrance ramp
  • Grab bar near toilet (80 centimetre high)
  • Handrails in stairways (120 centimetre high)
  • Height-adjustable showerhead
  • High-pile carpet in room
  • Lever door handles
  • Lift (100 centimetre wide door)
  • Magnifying mirror
  • Phone accessibility kit
  • Pool access ramp on site
  • Roll-in shower (80 centimetre wide)
  • Smooth flooring in room
  • Thin carpet in room
  • Tile flooring in room
  • Transfer shower
  • Visual fire alarm
  • Well-lit path to entrance
  • Wheelchair accessibility
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible pool
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk (120 centimetre high)
  • Wheelchair-accessible restaurant
  • Wheelchair-width doorways (100 centimetre wide)
  • Wheelchairs on site

More

  • 1 building
  • 33 floors
  • Ballroom
  • Banquet hall
  • Built in 2011
  • Comprehensive food waste policy
  • Designated smoking areas
  • Double-glazed windows
  • No plastic coffee stirrers
  • Non-plastic coffee stirrers available
  • Renovated entire property - December 2022
  • Rooftop garden
  • Some LED lighting used
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Down comforter
  • Free cot
  • Hypo-allergenic bedding
  • Pillow menu
  • Rollaway/extra bed (surcharge)

Bathroom

  • Deep soaking bathtub
  • Dressing gowns
  • Hair dryer
  • Private bathroom
  • Rainfall showerhead
  • Separate bathtub and shower
  • Slippers
  • Towels provided

Entertainment

  • 55-inch LED TV with digital channels
  • Pay films

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Dining table
  • Free bottled water
  • Minibar
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Desk
  • Desk chair
  • Free daily newspapers
  • Iron/ironing board
  • Laptop workspace
  • Phone
  • Recycling
  • Safe
  • Soundproofed rooms
  • Water-efficient showers

Policies

Check-in

Check-in start time: 3 PM; check-in end time: anytime
Early check-in subject to availability
Early check-in is available for a fee
Minimum check-in age - 18

Check-out

Check-out before noon
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

This property offers transfers from the airport and train station (surcharges may apply); to arrange pick-up, guests must contact the property 24 hours prior to arrival, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property
The credit card used to book the reservation must be presented by the cardholder at check-in along with matching photo identification, and other arrangements must be coordinated with the property prior to arrival
For any questions, please contact the property using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools
This property’s breakfast rate plans include breakfast for 1-2 guests, based on occupancy. Additional fees apply per person for guests exceeding this number.

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
2 children, up to the age of 12 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are available for CNY 350.0 per night.
Free cots are available on request at the property

Payment types at the property

  • American Express
  • Diners Club
  • JCB International
  • Mastercard
  • Visa

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Deposit: CNY 1000 per accommodation, per night

We have included all charges provided to us by the property.

Optional extras

  • Fee for buffet breakfast: from approximately CNY 115 for adults and from CNY 69 for children
  • Airport shuttle fee: CNY 780 per vehicle (one-way)
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)
  • Rollaway bed fee: CNY 350.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Tax ID - 9144010169154142X5
This property accepts credit cards and cash
Safety features at this property include a fire extinguisher and a deadbolt lock
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

Guests under 18 years old are not allowed in the swimming pool or fitness facility, and guests under 18 years old are only allowed in the swimming pool and fitness facility with adult supervision
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property class

Property class, provided by our rating system, is based on property type, amenities and services.

Frequently asked questions

Does Sheraton Guangzhou Hotel have a pool?

Yes, this property has an outdoor pool and a children's pool.

How much does it cost to stay at Sheraton Guangzhou Hotel?

As of 5 Oct 2026, prices found for a 1-night stay for 2 adults at Sheraton Guangzhou Hotel on 6 Oct 2026 start from RM457, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is Sheraton Guangzhou Hotel pet-friendly?

No, only service animals are welcome at the property.

How much is parking at Sheraton Guangzhou Hotel?

Self-parking is free at this property.

What time is check-in at Sheraton Guangzhou Hotel?

Check-in start time: 3 PM; check-in end time: anytime. A fee applies for early check-in (subject to availability).

What time is check-out at Sheraton Guangzhou Hotel?

Checkout is at noon. Late check-out is available for a fee (subject to availability).

Does Sheraton Guangzhou Hotel provide a shuttle to the airport?

Yes, there's an airport shuttle that runs on request. A fee of CNY 780 per vehicle applies.

Where is Sheraton Guangzhou Hotel located?

Located in Tianhe, this luxury hotel is 0.9 mi (1.4 km) from Taikoo Hui and 2.9 mi (4.7 km) from Canton Tower. Yuexiu Park and Baiyun Mountain are also within 6 mi (10 km). Xiancun Station is 6 minutes by foot and Tianhe Sports Center Station is 6 minutes.

Can I cancel my reservation for free and receive a full refund?

Yes, this property offers free cancellation on selected room rates because flexibility matters! Please refer to the property cancellation policy on our site for more details about any exclusions or requirements.

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Reviews

Sheraton Guangzhou Hotel Reviews

9.2

Wonderful

9.4

Cleanliness

9.2

Location

9.0

Staff & service

9.2

Property conditions & facilities
Rating 10 - Excellent. 656 out of 1000 reviews
Rating 8 - Good. 270 out of 1000 reviews
Rating 6 - Okay. 46 out of 1000 reviews
Rating 4 - Poor. 17 out of 1000 reviews
Rating 2 - Terrible. 11 out of 1000 reviews

Reviews

Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Helpful, cheerful staff at front desk, concierge, restaurants, hoursekeeping. Plenty of shopping and eatery. Wonderful stay.
Stayed 4 nights in Aug 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Rooms were lovely. Staff were very helpful and English was good. Great that it was part of the shopping Mall.
Stayed 4 nights in Aug 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
the room was clean, helpful staff, good spread of breakfast. recommend hotel to stay in GZ
Stayed 5 nights in Jul 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very friendly staff, clean and spacious room, convenient location - many shopping malls nearby.definitely will stay next time in Guangzhou.
Stayed 2 nights in Jul 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location and helpful staff. Strongly recommended 👍
Stayed 7 nights in Jun 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very good location and the breakfast is great. The reception staff is super helpful.
Stayed 2 nights in Mar 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing location! Very centrally located with most of the shopping malls adjacent or walking distance. They have a fantastic breakfast spread. And the staff is really polite, kind and helpful. Also, the gym is very well equipped!
Stayed 4 nights in May 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very good location, nice and updated room, very clean. Most important, the service, excellent. I've been staying at many upscale hotels around the world, including Four Season, Ritz, and Six Senses, but this Sheraton Guangzhou service is on par. Special thanks to the concierge, very friendly, shout out to the one with surname Ma, for going above and beyond to help our family during our stay there.
Stayed 1 night in Jul 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very clean, excellent staff
Stayed 3 nights in Mar 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
GREAT breakfast, clean rooms. Comfy beds. Really helpful staff.
Stayed 2 nights in Mar 2026
Verified review

10/10 Excellent

Liked: Cleanliness, amenities, property conditions & facilities
Clean and spacious room; staff was friendly and helpful. Location is great.
Stayed 7 nights in Feb 2026
Verified review

8/10 Good

Liked: Cleanliness, staff & service, property conditions & facilities
Tried the breakfast, good variety, crowded but made up by the spacious layout, overall worth the ¥99.
Stayed 5 nights in Apr 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It’s my favourite hotel in GZ. Excellent location, huge and clean room, friendly and helpful staff. Many popular eateries are very walkable and its link to a mall.
Stayed 1 night in Mar 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location with clean and spacious rooms. The staff are friendly and courteous, making the stay very pleasant. Facilities are excellent, with a well equipped gym offering a good variety of equipment and a nice swimming pool to relax in.
Stayed 4 nights in Mar 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Fantastic stay with my family!
Stayed 3 nights in Dec 2025
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very clean room and staff were very helpful and friendly
Stayed 3 nights in Feb 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very good hotel and location, its just perfect for everything.
Stayed 3 nights in Oct 2025
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Right beside major shopping malls, ideal for food/shopping.
Stayed 4 nights in Dec 2025
Verified review

10/10 Excellent

Liked: Cleanliness, property conditions & facilities
Great location, large and comfy room. Courteous staff.
Stayed 3 nights in Nov 2025
Verified review

10/10 Excellent

Liked: Cleanliness, amenities, property conditions & facilities
Staff are very courteous
Stayed 4 nights in Feb 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location, staff are very friendly!
Stayed 3 nights in Jan 2025
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel is exceptionally clean, modern, and beautifully decorated, including our room which was comfortable and well maintained. The reception staff were always pleasant, professional, and attentive, showing genuine care for our needs.
Stayed 2 nights in Mar 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities
Staff is friendly and helpful. Our room is spacious and comfortable. Location is convenient as it is connected to a mall and close to a metro station.
Stayed 2 nights in Feb 2026
Verified review

8/10 Good

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I would like to comment on a concierge staff who is extremely polite and helpful, his name is Ricardo Ma. He is well verse in his role of work and gives excellent recommendations.
Stayed 4 nights in May 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The best hotel location in Guangzhou.
Stayed 1 night in Jul 2025