Guanarteme Spa Hotels

"Overall an OK-ish stay. Check-In After completing the online check-in request including passport details we were surprised it took 25 minutes to be checked in, after being sat down in the lobby and promised a welcome drink that never arrived. The Room Pretty nice room, complimentary water and coffee pods. Excellent. However when they didn't get replenished we were told they were a 'welcome gift' and I would have to pay for more from room service. I admit, I've never encountered this before from a 5 star hotel that costed over €300 a night!! Housekeeping Very unfriendly housekeeping staff that were angry that I needed the room making up so I could get back in there for an online business meeting. Additionally my partner's clothes on the bed were swept up and gone with the bedding change. Business Centre/places to work. I saw a nice business centre room I was told I couldn't use by reception. Alternative was the lobby which was comfortable, well until the loud piped music started. View An industrial roof, not a sea view. Breakfast Pretty good, though limited apart from the egg station, which was excellent "

"Very nice staff. Good internet. Fantastic roof terrace. Have breakfast somewhere else. Close to everything. The beds are not comfortable, they're hard! "

"The room was nice, kept clean. The staff are lovely The pool is basically non existent but that doesn't matter as you're beach front anyway Breakfast choice was poor and nothing that was supposed to be warm was warm. Breakfast spoils the hotel "