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Del Carmen Concept Hotel

3.5 star property
Central inn connected to a shopping centre in Guadalajara with a restaurant

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Photo gallery for Del Carmen Concept Hotel

1 bedroom, premium bedding, in-room safe, individually decorated
Balcony
Front of property
Lobby
Bathroom sink

Reviews

8.2 out of 10
Very good

Popular amenities

  • Bar
  • Breakfast available
  • Room service
  • Laundry
  • 24/7 front desk
  • Air conditioning

Room options

Available filters for rooms
Showing 5 of 5 rooms

View all photos for Room

1 bedroom, premium bedding, in-room safe, individually decorated

Room

10.0 out of 10
Exceptional
(1 review)

Highlights

Individually furnished
Individually decorated
Air conditioning
Flat-screen TV
Separate bedroom
Premium bedding
Bathrobes
Private bathroom
  • 55 sq m
  • Park view
  • Sleeps 2
  • 1 King Bed

View all photos for Suite

1 bedroom, premium bedding, in-room safe, individually decorated

Suite

8.0 out of 10
Very good
(2 reviews)

Highlights

Individually furnished
Individually decorated
Air conditioning
Flat-screen TV
Separate bedroom
Premium bedding
Bathrobes
Private bathroom
  • 30 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Basic Room

1 bedroom, premium bedding, in-room safe, individually decorated

Basic Room

8.0 out of 10
Very good
(1 review)

Highlights

Individually furnished
Individually decorated
Air conditioning
Flat-screen TV
Separate bedroom
Premium bedding
Bathrobes
Private bathroom
  • 22 sq m
  • Sleeps 2
  • 1 Double Bed

View all photos for Master Suite Tamayo

1 bedroom, premium bedding, in-room safe, individually decorated

Master Suite Tamayo

Highlights

Individually furnished
Individually decorated
Air conditioning
Flat-screen TV
Separate bedroom
Premium bedding
Bathrobes
Private bathroom
  • 55 sq m
  • Park view
  • Sleeps 2
  • 1 King Bed

View all photos for Alcoba Soriano

1 bedroom, premium bedding, in-room safe, individually decorated

Alcoba Soriano

Highlights

Individually furnished
Individually decorated
Air conditioning
Flat-screen TV
Separate bedroom
Premium bedding
Bathrobes
Private bathroom
  • 22 sq m
  • Sleeps 2
  • 2 Single Beds

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The price is RM292
RM351 total
includes taxes & fees
27 Jul - 28 Jul
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About the area

Map
Calle Jacobo Galvez No. 45, Zona Centro Historico, Guadalajara, JAL, 44100

What's nearby

  • Guadalajara Cathedral - 9 min walk - 0.8 km
  • Teatro Diana - 14 min walk - 1.2 km
  • Avienda Chapultepec - 2 min drive - 1.9 km
  • Minerva Roundabout - 5 min drive - 4.2 km
  • US Consulate General Guadalajara - 7 min drive - 6.1 km

Getting around

  • Juarez Station - 4 min walk
  • Guadalajara, Jalisco (GDL-Don Miguel Hidalgo y Costilla Intl.) - 32 min drive

Restaurants

  • ‪Chai - ‬1 min walk
  • ‪Cafe D Val - ‬3 min walk
  • ‪Villa Madrid" Restaurant - ‬2 min walk
  • ‪Tacos de Asada "La Palmita - ‬2 min walk
  • ‪La Gozadera Cantina Bar - ‬1 min walk

About this property

Del Carmen Concept Hotel

Inn near Guadalajara Cathedral
Located close to Teatro Diana and Acuario Michin, Del Carmen Concept Hotel provides a terrace, a coffee shop/cafe and dry cleaning/laundry services. The on-site restaurant, Chai Food, offers breakfast, lunch and dinner. Free in-room WiFi and a bar are available to all guests.
Additional perks include:
  • Cooked-to-order breakfast (surcharge), a 24-hour front desk and concierge services
  • A front desk safe, luggage storage and smoke-free property
  • Tour/ticket information
Room features
All guest rooms are individually furnished, and offer comforts, such as premium bedding and laptop-friendly workspaces, in addition to thoughtful touches, such as air conditioning and bathrobes.
Extra amenities include:
  • Bathrooms with showers and free toiletries
  • Flat-screen TVs with premium channels
  • Wardrobes/cupboards, daily housekeeping and desks

Languages

English, Spanish

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • No on-site parking available

Food and drink

  • Daily cooked-to-order breakfast available 8 AM to 12:30 PM for a fee: MXN 74 to 219 per person
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant
  • Snack bar/deli

Restaurants on site

  • Chai Food

Family friendly

  • Laundry facilities
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Tour and ticket assistance

Outdoors

  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Upper floors accessible by stairs only

More

  • Smoke-free property

Room amenities

Bedroom

  • Premium bedding

Bathroom

  • Dressing gowns
  • Free toiletries
  • Private bathroom
  • Shower
  • Towels provided

Entertainment

  • Flat-screen TV with premium satellite channels

Food and drink

  • Free bottled water
  • Limited room service

More

  • Air conditioning (climate-controlled)
  • Desk
  • Individual decor
  • Individual furnishings
  • Iron/ironing board on request
  • Laptop workspace
  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: midnight
Minimum check-in age - 18

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are not available.
Cots (infant beds) are not available

Payment types at the property

Important information

Optional extras

  • Fee for cooked-to-order breakfast: approximately MXN 74 to 219 per person

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted

We should mention

This property does not have any lifts
No pets and no service animals are allowed at this property

Property is also known as

Carmen Concept Hotel Guadalajara
Carmen Concept Hotel
Carmen Concept Guadalajara
Carmen Concept
Del Carmen Concept Hotel Inn
Del Carmen Concept Hotel Guadalajara
Del Carmen Concept Hotel Inn Guadalajara

Frequently asked questions

Is Del Carmen Concept Hotel pet-friendly?

No, pets are not allowed at this property.

How much is parking at Del Carmen Concept Hotel?

This property doesn't offer parking.

What time is check-in at Del Carmen Concept Hotel?

Check-in start time: 3:00 PM; check-in end time: midnight.

What time is check-out at Del Carmen Concept Hotel?

Checkout is at noon.

Where is Del Carmen Concept Hotel located?

Located in Downtown Guadalajara, this inn is within 1 mi (2 km) of Guadalajara Cathedral and Teatro Diana. Acuario Michin and Minerva Roundabout are also within 3 mi (5 km). Juarez Station is only a 4-minute walk and Plaza Universidad Station is 7 minutes.

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Del Carmen Concept Hotel Reviews

Reviews

8.2

Very good

Rating 10 - Excellent. 81 out of 184 reviews
Rating 8 - Good. 59 out of 184 reviews
Rating 6 - Okay. 23 out of 184 reviews
Rating 4 - Poor. 13 out of 184 reviews
Rating 2 - Terrible. 8 out of 184 reviews

9.0/10

Cleanliness

8.6/10

Staff & service

7.6/10

Amenities

8.2/10

Property conditions & facilities

8.0/10

Eco-friendliness

Reviews

10/10 Excellent

Eusbaldo

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I love the uniqueness of this hotel. Every room is different and with its own theme. This time around I stayed with my family and everything was great. Can’t wait to come back and stay here again!
Stayed 1 night in May 2025

10/10 Excellent

Yves

Liked: Staff & service, amenities, property conditions & facilities
Very quirky and affordable. Nice staff and good food and service
Stayed 3 nights in Apr 2023

6/10 Okay

Verified traveller

Liked: Cleanliness, staff & service

Not the best,better stays elsewhere

Very loud. I was placed in room Carrington that was so loud, I could not sleep from the road work.
Stayed 1 night in Nov 2024

8/10 Good

Jeffrey

Liked: Cleanliness, staff & service
The rooms have been carefully designed and represent the work of an individual artist.

10/10 Excellent

David

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The Del Carmen is great facility with very helpful staff, beautiful comfortable rooms, and a good location. I would highly recommend the “chia” restaurant for its food, service, community vibe and its manager Morris (sp?). The only con was that the front desk does not appear to be 24 / 7 and we arrived late, due to a delayed flight.
Stayed 2 nights in Jan 2024

8/10 Good

Eusbaldo

Liked: Cleanliness, amenities, property conditions & facilities
The hotel is located in the heart of downtown Guadalajara, and it’s a great deal for the price. I had a wonderful time until I returned from a night out. It was dark, and all the doors were locked. I had to call the hotel, and the night guard/receptionist was not very helpful. I left my keys at the desk when I went out, and he asked me a bunch of questions, but not the right ones. I gave him my room number, my ID, and my reservation on my phone, but he still gave me a hard time. I just wanted to go to my room. He kept telling me I was in the wrong room and had me standing there at 3 a.m. Finally, he gave me a key, but it was the wrong one. I had to go back downstairs to get the right key. The hotel is great, but the night guard made the whole experience a bit unpleasant. I will stay here again because it’s a beautiful hotel, but hope that part of my experience doesn’t happen again.
Stayed 1 night in Mar 2025

8/10 Good

Carlos J

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Solo tríp

It was koo
Stayed 1 night in Jan 2021

8/10 Good

steve

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
s
Stayed 1 night in Sep 2022

6/10 Okay

diana

Liked: Cleanliness, staff & service, amenities
The elevator was broken and stairs did not have enough light. The towels were nor very confortable and the room itself is designed in a way that was not comfortable. The restaurant was great and the location is ideal, very close to the cetro historico.
Stayed 3 nights in Nov 2022

6/10 Okay

DEBORAH MAIA DE

Liked: Staff & service, property conditions & facilities
Disliked: Amenities
It´s a hotel for people that like parties. It also has a kind of bar inside, so people from the city or turistic groups come for breakfast or to hang out in the evening. My stay was on a Friday, and the music was so loud in the lobby that my room trembled. There is little privacy because all the rooms have connection to the the place downstairs where people have food. The rooms are very cozy and have nice design. Therefore, if your intention is to have some calm and cozy stay in Guadalajara, forget this hotel.
Stayed 2 nights in Apr 2023

8/10 Good

Daniel

Liked: Cleanliness, amenities, property conditions & facilities
They were not made aware of my reservation made thru orbitz, same as happened with the first hotel during this trip.
Stayed 2 nights in Aug 2022

4/10 Poor

HUGO

Liked: Cleanliness, property conditions & facilities, room comfort

5 out of 10 experience

Not a 24 hr service. I had to knock on door to get in at night time. Cable TV was not working and request to fix it but never did.
Stayed 1 night in Aug 2023

2/10 Terrible

Oscar

Disliked: Amenities, property conditions & facilities
The room was well decorated with cool art. Staff seemed really nice…but that’s about it. Our key worked half the time. The other half we had to get someone from the staff to let us in since the key would not work. They said they were going to get a locksmith to fix the issue but that never happened. Also, it is very loud with the lobby/restaurant downstairs. They set up a weekend brunch nice and early and you can hear all the table being dragged and set up. And last but not least, we had no hot water to shower with the last two days. Would not recommend and will not be back.
Stayed 3 nights in Oct 2022

2/10 Terrible

Jorge

Liked: Staff & service
Disliked: Amenities, property conditions & facilities
The hotel concept is charming, we stayed there before. BUT currently in 2022 several of the hotel items (elevators, phones, TVs) are broken or in need a major repairs. The roof leaks in some rooms. What’s more frustrating is that hotel administration is dismissive and unresponsive of the guests concerns, and request. While the day-to-day staff is nice, they can’t solve most issues and only provide an email address for the “supervisor” who was supposedly out of town, didn’t bother to reply an email explaining several of the hotel issues. The hotel staff doubles up as the restaurant staff (Chai), so it seems like the restaurant downstairs is the main priority and the hotel rooms are mostly ignored. Please avoid this hotel until the management decides to resolve the leaky room, the broken elevator, the lack of internet, and the broken phone and no signal TVs! El concepto de hotel es encantador, nos alojamos antes allí. PERO actualmente en 2022, varios de los elementos del hotel (ascensores, teléfonos, teles) están descompuestos o necesitan reparaciones URGENTES. El techo gotea en algunas habitaciones. Lo que es más frustrante es que la administración del hotel es desdeñosa y no responde a las preocupaciones y solicitudes de los huéspedes. Si bien el personal en el hotel es cortes no pueden resolver la mayoría de los problemas ¡Evite este hotel hasta que la gerencia decida resolver las fugas, el ascensor roto, la falta de Internet, el teléfono roto y TV sin señal!
Stayed 2 nights in Jul 2022

10/10 Excellent

omar

Stayed 1 night in Mar 2025

10/10 Excellent

Alex

Stayed 2 nights in Mar 2025

10/10 Excellent

Ricardo Alfonso

Liked: Cleanliness, staff & service, property conditions & facilities
Buenísimo para relajarte
Stayed 1 night in Mar 2025

10/10 Excellent

Brenda

Stayed 7 nights in Mar 2025

10/10 Excellent

Alex

Stayed 2 nights in Dec 2024

4/10 Poor

zamantha

Disliked: Staff & service, property conditions & facilities, room comfort

No lo recomiendo

En recepción no había personal que te pudiera atender o resolver dudas. El hotel es muy ruidoso, por el restaurante que está abajo y por las calles aledañas. La regadera no funciona bien. En la noche el parque que está pegado se siente peligroso.
Stayed 3 nights in Dec 2024

10/10 Excellent

José Juan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2024

10/10 Excellent

Fernando

Stayed 1 night in Nov 2024

10/10 Excellent

Javier

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Lugar excepcional con un concepto tradicional, muy recomendable!
Stayed 1 night in Oct 2024

8/10 Good

SERGIO VINICIO

Liked: Cleanliness, property conditions & facilities
Stayed 1 night in Sep 2024

10/10 Excellent

Roberto

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2024