Hotel di Grove Park Village

"Staff were amazing, we stayed during a heatwave and they were helpful with ice from the bar. Other instances such as needing forks, hangers in our room and new towels were treated with the same professionalism ! The rooms do need a bit of updating but for what it was the price is exstremely reasonable. The room was very clean when we arrived. We didn’t have any housekeeping during our stay, but that is our preference so this did not affect us. Ideal stay as a couple visiting Cardiff or the...

"The Hotel looked really nice from outside but BEWARE booking this hotel on Expedia. We booked a room over a year in advance and after driving 300 miles for 6 hours the desk workers informed us that the hotel doesn't actually recognise booking made through Expedia. We were not informed of this until we turned up only to find we had no where to stay for the night. Expedia were incredibly unhelpful on the phone and after an hour of trying to sort out their mistakes I hung up the phone and sorted...

"Lovely rooms . Staff were absolutely fantastic couldn’t do enough for us . Food amazing really good prices. Lovely clean rooms . Would 100% recommend this place Julie Crawford"

"Lovely location with Wooky Holes on the doorstep of the Hotel. Room was basic but clean and had everything you'd want fir an overnight stay. Lovely grounds for a walk. Only negative was bath taps had hot water, but the shower had only had cold water. The mixer thermostat was obviously faulty. Talking to other guests, this seemed to be a common fault as others said their shower only had cold water too."

"Beautiful surroundings with an outside terrace overlooking a small lake, quiet. Staff very courteous and helpful. Grounds could do with a bit of tidying, cigarette stubs everywhere. Sink in bathroom problematic for shorter people, needed to stretch over the counter to use it, tap also very stiff to use and leaking. Enjoyed our stay very much and would stay there again."

"Clean room polite staff parking good"

"Always a friendly welcome from the staff. Great room at a great price. Would always recommend. We dont have the breakfast so cannot comment. "

"Booked during a very busy weekend ft Teddy Swims and Metallica. Staff were patient and helpful. A gym would have been perfect. Thanks all"

"Good clean accommodation, comfy bed. Room was a little musty."

"very freindly and welcoming ! provided fans in the extreme heat"

"We booked about an hour before we were due to arrive and everything was excellent with our room. Considering the price the rooms are set up with anything you might need (even including a bottle opener!) We were welcomed by very helpful staff."

"Rooms clean. Breakfast good although restaurant a bit chilly. And quiet. Staff very friendly. Comfortable stay."

"Hotel very rundown. Definitely in need of some TLC inside and outside. Staff friendly. Breakfast good. No information about the hotel in the room. Went to get a bar snack at 8.10pm only to be told the kitchen closes at 8pm. Menu on the bar clearly states 24 hour service. On checking out the receptionist was clearly shocked about the kitchen closing at 8pm as she said I should be able to get 24 hour room service. Carpet on level 2 corridor absolutely filthy. Hotel perfect location as we went...

"The location of this hotel can't be beat! The castle, stadium and tons of shops/restaurants were all within walking distance. The staff was so kind and helpful. However, the rooms were quite dingy and they dont allow you to take your room key out of the hotel."

"Shame the restaurant was closed but the pizza filled a hole. Room excellent, staff welcoming and polite and a well stocked bar. "

"Good quiet location on the edge of Bridgwater looking out onto fields. Busy pub mid-week in April when we were there with people sitting out enjoying the weather. Good dinner and breakfast."

"Room was clean and modern. Good value for money"

"The hotel is in a great location for Cardiff Bay. Unfortunately, I stayed on the hottest days of the year. The room I was allocated on the ground floor did not have any windows that opened, and there seemed to be an aircon/heating unit that wasn’t working; fans were already in the room but didn’t help with the blistering heat and lack of ventilation. There was a portable heater in the room, so I assume there may be an opposite situation in the winter. The staff were really friendly and...

"I stayed here for convenience for work but it wasn’t particularly clean, the rooms needed updating and the room didn’t even have a bin! Every time the person in the room above went to the toilet I could hear absolutely everything. It was expensive for what it was and I wouldn’t stay here again."