Hotel Keluarga di Greenbelt

"The hotel is currently being renovated. I booked through Expedia and had asked for a crib but upon arrival I was told that they have none. Keep in mind I tried calling ahead of time, but no one would answer them called Expedia and they confirmed that the note was passed down. We entered the room and it was very very dirty hair in the bathtub dust everywhere even a cockroach! Tried calling the front desk and no answer to try to get someone to give us some cleaning supplies."

"hot tub was closed, no mention in the description about that "

"I arrived at the hotel in the evening with my wife and our 2-year-old child to check in, only to be told by the receptionist that my reservation had been canceled. She claimed that the hotel had called me, but I never received any call or message from them. This situation left us stranded at night with a young child and forced us to urgently search for another place to stay. What made the experience even worse was the complete lack of apology or assistance from the staff. When I asked the...

"very nice"

"Great stay & location. Staff was great. Room was spacious and clean."

"Too noisy,"

"The rooms are situated too close to the highway and there was a lot of traffic that prevented me from sleeping"

"Staff was very help."