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Heidel House Hotel and Conference Center, an Ascend Collection Hotel

3.0 star property
Family-friendly hotel with 2 restaurants and bars/lounges

Choose dates to view prices

Travelers enjoy a tranquil lakeside retreat at Heidel House Hotel and Conference Center with convenient amenities including a poolside bar, convenience store, and spa tub. Two on-site restaurants serve meals, and guests can maintain their workout routine in the gym.

Reviews

9.4 out of 10
Exceptional

Popular amenities

  • Room service
  • Breakfast available
  • Bar
The current price is RM781
RM879 total
includes taxes & fees
15 Nov - 16 Nov

Room options

Available filters for rooms
Showing 14 of 14 rooms

View all photos for Room, 1 King Bed, Accessible, Non Smoking

Pillow-top beds, desk, iron/ironing board, free WiFi

Room, 1 King Bed, Accessible, Non Smoking

9.2 out of 10
Wonderful
(7 reviews)

Highlights

Air conditioning
Mini-fridge
Flat-screen TV
Renovated in 2021
Pillow-top bed
Microwave
Desk
Iron/ironing board
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 2 Queen Beds, Non Smoking

Pillow-top beds, desk, iron/ironing board, free WiFi

Standard Room, 2 Queen Beds, Non Smoking

9.0 out of 10
Wonderful
(8 reviews)

Highlights

Air conditioning
Mini-fridge
Flat-screen TV
Renovated in 2021
Pillow-top bed
Microwave
Desk
Pet friendly
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 2 Queen Beds, Accessible, Non Smoking

Pillow-top beds, desk, iron/ironing board, free WiFi

Room, 2 Queen Beds, Accessible, Non Smoking

Highlights

Air conditioning
Mini-fridge
Flat-screen TV
Renovated in 2021
Pillow-top bed
Microwave
Desk
Iron/ironing board
  • Sleeps 4
  • 2 Queen Beds

View all photos for Suite, 1 King Bed with Sofa bed, Non Smoking

Pillow-top beds, desk, iron/ironing board, free WiFi

Suite, 1 King Bed with Sofa bed, Non Smoking

9.0 out of 10
Wonderful
(4 reviews)

Highlights

Air conditioning
Mini-fridge
Flat-screen TV
Renovated in 2021
Pillow-top bed
Microwave
Desk
Iron/ironing board
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Suite, 1 King Bed with Sofa bed, Accessible, Non Smoking

Pillow-top beds, desk, iron/ironing board, free WiFi

Suite, 1 King Bed with Sofa bed, Accessible, Non Smoking

10.0 out of 10
Exceptional
(1 review)

Highlights

Air conditioning
Mini-fridge
Flat-screen TV
Renovated in 2021
Pillow-top bed
Microwave
Desk
Iron/ironing board
  • Sleeps 2
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Suite, Multiple Beds, Non Smoking

Pillow-top beds, desk, iron/ironing board, free WiFi

Suite, Multiple Beds, Non Smoking

10.0 out of 10
Exceptional
(4 reviews)

Highlights

Air conditioning
Mini-fridge
Flat-screen TV
Renovated in 2021
Pillow-top bed
Microwave
Desk
Iron/ironing board
  • Sleeps 6
  • 2 Queen Beds and 1 Double Sofa Bed

View all photos for Suite, Multiple Beds, Accessible, Non Smoking

Pillow-top beds, desk, iron/ironing board, free WiFi

Suite, Multiple Beds, Accessible, Non Smoking

Highlights

Air conditioning
Mini-fridge
Flat-screen TV
Renovated in 2021
Pillow-top bed
Microwave
Desk
Iron/ironing board
  • Sleeps 6
  • 2 Queen Beds and 1 Double Sofa Bed

View all photos for Suite, Multiple Beds, Non Smoking (Efficiency, Upgrade)

Pillow-top beds, desk, iron/ironing board, free WiFi

Suite, Multiple Beds, Non Smoking (Efficiency, Upgrade)

Highlights

Air conditioning
Mini-fridge
Flat-screen TV
Renovated in 2021
Pillow-top bed
Microwave
Desk
Iron/ironing board
  • Sleeps 4
  • 1 King Bed and 2 Double Sofa Beds

View all photos for Room, 2 Queen Beds, Non Smoking (Upgrade)

Pillow-top beds, desk, iron/ironing board, free WiFi

Room, 2 Queen Beds, Non Smoking (Upgrade)

9.8 out of 10
Exceptional
(6 reviews)

Highlights

Air conditioning
Mini-fridge
Flat-screen TV
Renovated in 2021
Pillow-top bed
Microwave
Desk
Iron/ironing board
  • Sleeps 4
  • 2 Queen Beds

View all photos for Suite, Multiple Beds, Non Smoking (Upgrade)

Pillow-top beds, desk, iron/ironing board, free WiFi

Suite, Multiple Beds, Non Smoking (Upgrade)

Highlights

Air conditioning
Mini-fridge
Flat-screen TV
Renovated in 2021
Pillow-top bed
Microwave
Desk
Iron/ironing board
  • Sleeps 5
  • 1 Twin Bed, 1 King Bed and 1 Double Sofa Bed

View all photos for Suite, 1 King Bed with Sofa bed, Non Smoking (Upgrade)

Pillow-top beds, desk, iron/ironing board, free WiFi

Suite, 1 King Bed with Sofa bed, Non Smoking (Upgrade)

10.0 out of 10
Exceptional
(1 review)

Highlights

Air conditioning
Mini-fridge
Flat-screen TV
Renovated in 2021
Pillow-top bed
Microwave
Desk
Iron/ironing board
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Suite, Multiple Beds, Non Smoking

Pillow-top beds, desk, iron/ironing board, free WiFi

Suite, Multiple Beds, Non Smoking

Highlights

Air conditioning
Mini-fridge
Flat-screen TV
Renovated in 2021
Pillow-top bed
Microwave
Desk
Iron/ironing board
  • Sleeps 6
  • 2 Queen Beds and 1 Double Sofa Bed

View all photos for Room, 2 Queen Beds, Non Smoking

Pillow-top beds, desk, iron/ironing board, free WiFi

Room, 2 Queen Beds, Non Smoking

Highlights

Air conditioning
Mini-fridge
Flat-screen TV
Renovated in 2021
Pillow-top bed
Microwave
Desk
Pet friendly
  • Sleeps 4
  • 2 Queen Beds

View all photos for Suite, 2 Queen Beds, Non Smoking (Upgrade)

Pillow-top beds, desk, iron/ironing board, free WiFi

Suite, 2 Queen Beds, Non Smoking (Upgrade)

Highlights

Air conditioning
Mini-fridge
Flat-screen TV
Renovated in 2021
Pillow-top bed
Microwave
Desk
Pet friendly
  • Sleeps 4
  • 2 Queen Beds
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About the area

Map
653 Illinois Avenue, Green Lake, WI, 54941

What's nearby

  • Thrasher Opera House - 18 min walk - 1.5 km
  • Green Lake Marina - 19 min walk - 1.7 km
  • Green Lake Town Square - 20 min walk - 1.7 km
  • Green Lake - 1 min drive - 0.0 km
  • Golf Courses of Lawsonia - 7 min drive - 7.9 km

Getting around

  • Fond du Lac, WI (FLD-Fond du Lac County) - 44 min drive

Restaurants

  • ‪KWIK TRIP #392 - ‬9 min drive
  • ‪McDonald's - ‬9 min drive
  • ‪Crossroads Market - ‬4 min drive
  • ‪Culver's - ‬9 min drive
  • ‪Ripon Family Restaurant - ‬10 min drive

About this property

Heidel House Hotel and Conference Center, an Ascend Collection Hotel

Family-friendly hotel by the lake, remodelled in 2021
At Heidel House Hotel and Conference Center, an Ascend Collection Hotel, you can look forward to an adjacent golf course, a poolside bar and a corner/local shop. Get out on the links at this hotel and enjoy amenities such as a driving range, a golf clubhouse and a golf pro shop. For some rest and relaxation, visit the hot tub. Make sure that you enjoy breakfast and dinner, along with American cuisine and al fresco dining at the two on-site restaurants. Enjoy the health club, as well as activities, such as boat tours and fishing. In addition to concerts and live shows and shopping on-site, guests can connect to free in-room WiFi.
You'll also find perks such as:
  • A seasonal outdoor pool and an indoor pool
  • Free self-parking
  • Full breakfast (surcharge), an electric car charging station and a gift shop
  • Evening entertainment, a TV in reception and wedding services
Room features
All 114 rooms offer comforts such as air conditioning, as well as amenities such as free WiFi.
Other amenities include:
  • Mini fridges, microwaves and irons/ironing boards
  • Flat-screen TVs with premium channels
  • Heating and desks

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Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transport

  • Electric car charging station on site
  • Free self parking on site
  • Free RV/bus/lorry parking on site
  • Wheelchair-accessible parking available

Food and drink

  • Full breakfast available for a fee
  • 2 bars/lounges
  • 2 restaurants
  • A coffee shop/cafe
  • A poolside bar
  • Coffee and tea in common areas

Restaurants on site

  • Oakwood Coffee Lounge
  • Oakwood Restaurant
  • Waves Pub and Grill

Things to do

  • 18-hole adjacent golf course
  • 24-hour gym
  • Arcade/game room
  • Boat tours
  • Children's pool
  • Concerts/live shows
  • Evening entertainment
  • Fishing
  • Foosball table
  • Golf carts
  • Golf clubhouse
  • Golf clubs/equipment
  • Golf driving range
  • Hot tub
  • Indoor pool
  • Optional golf privileges
  • Pro golf shop
  • Seasonal outdoor pool
  • Shopping
  • TV in common areas

Family friendly

  • Arcade/game room
  • Children's games
  • Children's pool
  • Grocery/convenience store
  • In-room microwave
  • Indoor pool
  • Laundry facilities
  • Mini-fridge
  • Seasonal outdoor pool

Conveniences

  • 24-hour front desk
  • ATM
  • Gift shop/newsstand
  • Grocery/convenience store
  • Laundry facilities
  • Luggage storage
  • Water dispenser

Guest services

  • Proposal/romance packages
  • Wedding services

Business services

  • 10 meeting rooms
  • 24-hour business centre
  • Conference centre (4,410 square foot of space)

Outdoors

  • In a nature reserve
  • On a lake
  • Picnic area

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 3 accessible parking spaces
  • Braille/raised signage
  • Lift (122 centimetre wide door)
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible pool
  • Wheelchair-accessible restaurant

More

  • 4 floors
  • Ballroom
  • Banquet hall
  • Built in 1950
  • Fireplace in lobby
  • Reception hall
  • Renovated entire property - July 2021
  • Smoke-free property

Room amenities

Bedroom

  • Pillowtop mattress

Entertainment

  • Flat-screen TV with premium channels

Food and drink

  • Limited room service
  • Microwave
  • Mini-fridge

More

  • Air conditioning (climate-controlled)
  • Desk
  • Heating (climate-controlled)
  • Iron/ironing board

Policies

Check-in

Check-in time starts at 3:00 PM

Check-out

Check-out before 11:00 AM
Contactless check-out
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

Pets are allowed for an extra charge of USD 50, per pet, per night, plus a deposit of USD 200.00 per stay
Service animals are welcome, and are exempt from fees
Welcoming dogs only
2 total (up to 23 kg per pet)
Pets cannot be left unattended
Specific rooms only; pet-friendly rooms can be requested by contacting the property on the number on the booking confirmation

Children and extra beds

Children are welcome
Rollaway/extra beds are not available.
Cots (infant beds) are not available

Payment types at the property

Important information

Optional extras

  • Pet deposit: USD 200.00 per stay
  • Pet fee: USD 50 per pet, per night
  • Service animals are exempt from fees
  • Late check-out is available for a fee (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted

We should mention

Reservations are required for golf tee times; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation

Property is also known as

Heidel House Resort Ascend Hotel Collection

Frequently asked questions

Does Heidel House Hotel and Conference Center, an Ascend Collection Hotel have a pool?

Yes, this property has an indoor pool, a seasonal outdoor pool and a children's pool.

How much does it cost to stay at Heidel House Hotel and Conference Center, an Ascend Collection Hotel?

As of 13 Nov 2025, prices found for a 1-night stay for 2 adults at Heidel House Hotel and Conference Center, an Ascend Collection Hotel on 15 Nov 2025 start from RM 781.21, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is Heidel House Hotel and Conference Center, an Ascend Collection Hotel pet-friendly?

Yes, this property allows dogs (limit 2 total) with a maximum weight of up to 23 kg per pet. There's a deposit of USD 200.00 per stay and a fee of USD 50 per pet, per night. Service animals are exempt from fees.

How much is parking at Heidel House Hotel and Conference Center, an Ascend Collection Hotel?

Self-parking is free at this property.

What time is check-in at Heidel House Hotel and Conference Center, an Ascend Collection Hotel?

Check-in begins at 3:00 PM.

What time is check-out at Heidel House Hotel and Conference Center, an Ascend Collection Hotel?

Checkout is at 11:00 AM. Late checkout is available for a fee (subject to availability).

Where is Heidel House Hotel and Conference Center, an Ascend Collection Hotel located?

This family-friendly Green Lake hotel is located on the waterfront, within 1 mi (2 km) of Green Lake and Thrasher Opera House. Green Lake Town Square and Green Lake Marina are also within 2 miles (3 km).

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Heidel House Hotel and Conference Center, an Ascend Collection Hotel Reviews

Reviews

9.4

Exceptional

Rating 10 - Excellent. 102 out of 140 reviews
Rating 8 - Good. 27 out of 140 reviews
Rating 6 - Okay. 7 out of 140 reviews
Rating 4 - Poor. 3 out of 140 reviews
Rating 2 - Terrible. 1 out of 140 reviews

9.4/10

Cleanliness

9.4/10

Staff & service

8.8/10

Amenities

9.4/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

10/10 Excellent

Jennifer

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff, pool, restaurant and rooms are excellent!
Stayed 3 nights in Sep 2025

10/10 Excellent

Cynthia

Liked: Cleanliness, amenities
The room was spacious with a comfortable bed. Had breakfast both mornings and each time delicious. Walked along the lake in the morning for a nice view.
View from room
Stayed 2 nights in Aug 2025

10/10 Excellent

Patrick

Liked: Cleanliness, staff & service, property conditions & facilities
I enjoyed my stay the restaurant was very good I had the Ribeye. Staff was friendly and helpful.
Stayed 1 night in May 2025

10/10 Excellent

Eric

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It is a great resort.
Stayed 1 night in Jul 2022

10/10 Excellent

Cindi

Liked: Cleanliness, staff & service, property conditions & facilities
Great for a weekend getaway
Stayed 2 nights in Feb 2024

10/10 Excellent

Heather

Liked: Cleanliness, staff & service, property conditions & facilities
Best shower ever!! Marriott should
Stayed 2 nights in May 2025

10/10 Excellent

John

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great Hotel

Very nice Hotel & Staff! Great Stay!!!
Stayed 1 night in Dec 2023

10/10 Excellent

Sharon

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Luxurious Getaway

Beautiful views of Green Lake. 2 nice restaurants, one a casual bar on the water serving lunch and dinner. The other a upscale restaurant ber and breakfast. Coffee lounge was very nice. Our room was spacious with frig and microwave. Indoor pool and hottub was inviting. We want to return in summer to use the outdoor pool. Cute boutique shop too. Relaxing weekend getaway!
Stayed 4 nights in May 2025

10/10 Excellent

Tara

Liked: Cleanliness, staff & service, property conditions & facilities
Beautiful property!
Stayed 1 night in Jun 2023

10/10 Excellent

Patrick

Liked: Cleanliness, staff & service, property conditions & facilities
Great place to relax, amazing view of the lake, and great fireplace outside of the bar!
Stayed 1 night in May 2023

10/10 Excellent

Neal

Great stay. Excellent food and the Wave Bar and Grill. Only minor complaint is I woke up with sore hips from the bed.
Stayed 1 night in Jul 2023

10/10 Excellent

Alexandra

Wonderful all round. Very relaxing!
Stayed 2 nights in Mar 2024

6/10 Okay

Verified traveller

Liked: Cleanliness, room comfort
Disliked: Property conditions & facilities

Beautiful grounds, poor customer service

The ceiling in our room leaked when it rained. Maintenance left our ice bucket under it for the night which was fine, but when I needed to wash the clothes that were wet from the leak they charged for detergent and charged to use the washer. For a resort this nice the coffee is terrible (please do better than powdered creamer). Also it’s a small thing but every other hotel we stayed at during this trip (5 total) provided ice water in the lobby and free 24h coffee (with real creamer).
Stayed 2 nights in Jul 2025

8/10 Good

Timothy

Liked: Cleanliness, property conditions & facilities
Nice facility. Restaurant is very average.
Stayed 1 night in Jul 2023

10/10 Excellent

Philip

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent
Stayed 3 nights in Dec 2023

10/10 Excellent

Kathryn

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful
Stayed 1 night in Jan 2023

8/10 Good

Christopher

Liked: Cleanliness, property conditions & facilities
The check in staff was very helpful. The staff at check out was unpleasant and dismissive. The building and rooms were very clean and maintained.
Stayed 1 night in Oct 2022

10/10 Excellent

Cassandra

Liked: Cleanliness, staff & service, property conditions & facilities
Check in was great and accessible. The entrance is clean and bright. My room was clean and updated!
Stayed 1 night in Feb 2024

4/10 Poor

kevin

Liked: Staff & service
Disliked: Room comfort
Not so Good. had some really loud people next door from my room 2127. They eventually quitted down but not until after 12am.
Stayed 2 nights in Nov 2024

6/10 Okay

April

Liked: Cleanliness, staff & service, property conditions & facilities
Disliked: Room comfort

Halloween Party

We visited for the Halloween party, it was our 1st time staying here. Front desk was nice and informative. Our room was clean and spacious. However the bed was extremely hard in my opinion my boyfriend didnt mind it. Also the pillows were horrible. The service and the band at the Halloween party were great we had fun. We were disappointed there were no Halloween decorations at the party. We had heard such great things about the Halloween party from friends from previous years. Maybe next year will be better. All in all it was a good stay.
Stayed 1 night in Oct 2023

10/10 Excellent

Jean

Liked: Cleanliness, staff & service, property conditions & facilities
Understand that indoor pool lockerrooms were getting worked on off season.
Stayed 1 night in Oct 2025

10/10 Excellent

kelly

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful setting, beautiful view of the lake. Older facility, but very well maintained and clean. Staff very available and accommodating.
Stayed 1 night in Oct 2025

8/10 Good

Nancy

Liked: Cleanliness, staff & service, property conditions & facilities
We enjoyed the cleanliness & quality of linens and mattress. Would have like a screen slider to enjoy fresh air off the balcony. Definitely need an upgrade to in-room coffee facilities. The machine is very old style and uses horrible "filter pack" coffee that brews like a weak tea. Have not had this type of machine in years in other hotels, which have mostly upgraded to K-cups or Nespresso. Also could use a simple hot water kettle for tea or pour over coffee. We also noted absence of gluten free dessert options in the fine dining restaurant. At the very least, every other restaurant of this type we've used over many years offers an ice cream option!
Stayed 1 night in Oct 2025

10/10 Excellent

Jamie

Liked: Cleanliness
Everything was wonderful at this 4 Star lakeside hotel! The staff, the rooms, 2 pools (indoor & outdoor) 2 restaurants, 2 bars...& the view of the lake! My Birthday Dinner at the Oakwood Restaurant (at the Hotel) was one of the best meals I've had (dining out) in a very long time! I had the Crispy Skin Salmon w/Farrow & Beets. Although I was skeptical, based on the description.. I thoroughly enjoyed every bite. Everything from our Craft Cocktails, warm & freshly baked Rolls, Apps & Entrees were Fantastic! All 6 of us agreed!
Stayed 1 night in Aug 2025

8/10 Good

lonnie

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The outside had alot of spiders web.
Stayed 1 night in Aug 2025