Hotel Mesra Haiwan Kesayangan di Great Linford

"Room had dust and cobwebs Shower difficult to turn on and off TV was very basic, although the description said 'premium channels' Bed was very hard (too hard) and springs were noisy Duvet was thin, and cold Only one spare pillow, which were all thin, so need more Some lights did not work / we're not connected to a switch Minimal plugs Heater was very noisy,"

"Very clean, friendly staff, excellent food"

"Very welcoming staff, great room and breakfast was excellent."

"The rooms on the property are tiny, they look bigger in the pictures! The rooms are dated & dirty. I'm not sure we were actually clean after getting showered. The floor was gritty under foot and there were other people's hair all over the bathroom floor. There were a lot of mixed messages as well. When booking its advised that you can check in from 3 but check in forms we received implied you can't check in before 5. Breakfast was another mix of messages with staff not being clear either....

"Room was great, staff were friendly and very helpful"