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Hotel Heden, BW Signature Collection

4.0 star property
Guests find a peaceful retreat with a welcoming fireplace and convenient dry cleaning services just steps from Scandinavium's excitement

Choose dates to view prices

Hotel Heden, BW Signature Collection, near Liseberg Amusement Park, offers a quiet escape with garden views from the terrace. Enjoy the breakfast buffet, unwind in the sauna or steam room, and stay connected with free WiFi. The staff is praised for their attentive service.

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Pet-friendly
  • Free Wi-Fi
  • Gym
  • Parking available
  • Business services
The current price is RM382
RM428 total
includes taxes & fees
21 Jun - 22 Jun
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About this property

Hotel Heden, BW Signature Collection

  • Upscale hotel near Liseberg Amusement Park
  • Nya Ullevi Stadium is located near Hotel Heden, BW Signature Collection, which provides a free breakfast buffet, a terrace and a garden. For some rest and relaxation, visit the sauna or the steam room. In addition to dry cleaning/laundry services and a fireplace in reception, guests can connect to free in-room WiFi.
  • You'll also enjoy the following perks during your stay:
    • Self-parking (surcharge), express check-out and meeting rooms
    • Luggage storage, a lift and smoke-free property
    • Bike parking, a front desk safe and a 24-hour front desk
    • Guest reviews give top marks for the helpful staff
  • Room features
  • All 179 rooms have comforts such as pillow menus, in addition to perks such as free WiFi and safes.
  • Extra amenities include:
    • Recycling and eco-friendly cleaning products
    • Bathrooms with eco-friendly toiletries and showers
    • 32-inch flat-screen TVs with cable channels
    • Wardrobes/cupboards, free infant beds and coffee/tea makers

Awards and affiliations

  • Eco-certified property
  • This property participates in Green Key (Foundation for Environmental Education) – a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.

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8.6 out of 10, Excellent, 2,139 reviews
The price is RM365
RM408 total
includes taxes & fees
21 Jun - 22 Jun
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Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: midnight

Late check-in subject to availability

Minimum check-in age - 18

Check-out

Check-out before 11 AM

Contactless check-out

Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

If you are planning to arrive after 6:00 PM please contact the property in advance using the information on the booking confirmation

Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

Pets are allowed for an extra charge of SEK 400 per accommodation (varies based on length of stay), plus a one-off cleaning fee of SEK 500

Welcoming dogs and cats only

2 total pets

Specific rooms only; pet-friendly rooms can be requested by contacting the property on the number on the booking confirmation

Food and water bowls are available

Children and extra beds

Children are welcome

1 child, up to the age of 4 years, can stay for free if using existing beds when occupying the parent or guardian's room

Rollaway/extra beds are not available.

Free cots are available on request at the property

Payment types at the property

Important information

Optional extras

  • Self-parking fee: SEK 250 per day
  • Pet fee: SEK 400 per accommodation (varies based on length of stay) plus a one-off SEK500 cleaning fee

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a debit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit/debit cards, debit cards and mobile payments; cash is not accepted
Mobile payment options include: Google Pay and Apple Pay
Cashless transactions are available
This property uses eco-friendly cleaning products
Safety features at this property include a fire extinguisher, a smoke detector and a first aid kit
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Guests who may encounter issues with stairs should be aware that the family room has a steep staircase. It is recommended that children under 6 years of age do not stay in this room.
Property Registration Number 559360-3649

Frequently asked questions

Is Hotel Heden, BW Signature Collection pet-friendly?

Yes, this property allows cats and dogs (limit 2 total). There's a fee of SEK 400 per accommodation, per stay. A cleaning fee of SEK 500 also applies.

How much does it cost to stay at Hotel Heden, BW Signature Collection?

As of 21 May 2026, prices found for a 1-night stay for 2 adults at Hotel Heden, BW Signature Collection on 21 Jun 2026 start from RM382, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

How much is parking at Hotel Heden, BW Signature Collection?

Self-parking is available for SEK 250 per day. Limited spots are available.

What time is check-in at Hotel Heden, BW Signature Collection?

Check-in start time: 3:00 PM; check-in end time: midnight. Late check-in is available during limited hours.

What time is check-out at Hotel Heden, BW Signature Collection?

Checkout is at 11 AM.

Where is Hotel Heden, BW Signature Collection located?

Located in Gothenburg City Center, this hotel is within a 15-minute walk of Scandinavium, Nya Ullevi Stadium and Liseberg Amusement Park. Garden Society of Gothenburg and Swedish Exhibition and Congress Centre are also within 10 minutes. Scandinavium Tram Stop and Ullevi Södra Tram Stop are within a 5-minute walk.

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Reviews

Reviews

8.6

Excellent

8.6

Cleanliness

8.2

Amenities

9.0

Staff & service

8.0

Property conditions & facilities
Rating 10 - Excellent. 959 out of 2033 reviews
Rating 8 - Good. 725 out of 2033 reviews
Rating 6 - Okay. 264 out of 2033 reviews
Rating 4 - Poor. 60 out of 2033 reviews
Rating 2 - Terrible. 25 out of 2033 reviews

Reviews

Verified

10/10 Excellent

ruhamey

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I had a wonderful overnight stay at this hotel. The cleanliness really stood out—everything from the room to the common areas was spotless and well-maintained. The staff provided excellent service. It made my short stay incredibly comfortable and stress-free. I would definitely recommend this hotel to anyone looking for a clean, welcoming place with top-notch service.
Stayed 1 night in Apr 2026
Verified

10/10 Excellent

Sumit

Liked: Cleanliness, staff & service, amenities
Older.hotel with the olden charm, very clean and updated. Location is amazing and is closer to everything you need.
Stayed 1 night in Dec 2025
Verified

6/10 Okay

Daniel

Liked: Cleanliness, property conditions & facilities
Good location, decent hotel with large rooms. Not the most modern but OK.
Stayed 1 night in Dec 2025
Verified

10/10 Excellent

Silje

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Mum stayed with 7 year old daughter and she loved it. Family friendly hotel with clean room and friendly staff. Quiet room and surrounding areas. Pleasant breakfast with many options.
Stayed 1 night in Oct 2025
Verified

6/10 Okay

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities
Disliked: Room comfort

Nice and friendly staff and very central

Very friendly staff, good service and good location. Super nice to have a play room for kids there. They had eco labelled shampoo and soap which was good. The breakfast was ok, there were a lot of options even though the taste was not 100 %. The room was too small for us since we had a stroller with us, and there was no air condition. It was very warm and hard to sleep. Because of that the comfort was quite low for us. But it was a cozy hotel and probably good value for money, just that it did not fit our needs perfectly.
Stayed 3 nights in Jul 2025
Verified

10/10 Excellent

Saleh

Liked: Cleanliness, staff & service, property conditions & facilities
breakfast was good, bed was good.
Stayed 4 nights in Apr 2025
Verified

10/10 Excellent

Troy

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Rooms were standard, clean and comfortable. Perfect set up. Location was fantastic for both bus and tram traffic, near central.
Stayed 2 nights in Sep 2025
Verified

8/10 Good

Anne

Liked: Cleanliness, staff & service
👍
Stayed 1 night in Feb 2026
Verified

4/10 Poor

Åsa

Disliked: Staff & service, amenities
Otrevlig receptions personal.
Stayed 1 night in Feb 2026
Verified

10/10 Excellent

Vasja

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The family room is great and it’s only a walking distance to Universeum or to Kungsparken park. A small Ica grocery store is just across the street.
Stayed 4 nights in Aug 2025
Verified

6/10 Okay

Laura

Liked: Cleanliness, amenities
The room was fine- clean, well equipped! But it was stifling hot- and this is in the midst of a Swedish winter. There was no way to turn down the heat so we tossed and turned for many hours. Breakfast was lovely :)
Stayed 1 night in Dec 2025
Verified

8/10 Good

Lucas

Liked: Cleanliness, staff & service, amenities
Bra
Stayed 2 nights in Dec 2025
Verified

2/10 Terrible

Timo

Disliked: Staff & service, property conditions & facilities, room comfort
The hotel is in a crappy condition and sure not worth the price.
Stayed 1 night in Dec 2025
Verified

10/10 Excellent

camilla

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Mitt i City
Stayed 1 night in Oct 2025
Verified

8/10 Good

Birgitta

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Bra
Stayed 1 night in Dec 2025
Verified

10/10 Excellent

Alexandro

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Front desk attendants

Front desk attendants, highlight to Charles, that works on night shift , excellent man , admirable heart , and hard worker .
Stayed 2 nights in Jul 2025
Verified

4/10 Poor

Saulius

Liked: Cleanliness, staff & service
There is mold in the room, after two nights all the clothes smell mold. The rooms are very dark.
Stayed 2 nights in Aug 2025
Verified

10/10 Excellent

Marie

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
C
Stayed 2 nights in Oct 2025
Verified

10/10 Excellent

Sandra

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
.
Stayed 1 night in Sep 2025
Verified

2/10 Terrible

Verified traveller

Disliked: Cleanliness, property conditions & facilities, room comfort

Seasickness in the room!

The room leaned. I felt like sea sick. Not only the my room, other rooms nearby and isles are the same. Never stay again. Breakfast was not bad though.
Stayed 3 nights in Sep 2025
Verified

6/10 Okay

Hadis

Liked: Cleanliness, staff & service
Disliked: Amenities, property conditions & facilities
Please be aware that this hotel is older and does not have AC. We had some really hot weather and although they provided a fan, it was not comfortable at night.
Stayed 7 nights in Jul 2025
Verified

8/10 Good

Katja

Didn‘t expect more
Stayed 3 nights in Sep 2025
Verified

6/10 Okay

Sarah

Outdated

Nice staff. The hotel isn't too bad, but quite outdated. I was there during summer and the room got way too warm inside. There was no air conditioning, just a fan. The facilities are very old, and there were no service room for 3 days in a row. Breakfast wasn’t great. Big buffet, but very basic options. Only filtered coffe made in bulk was available. Some of the plateware were poorly washed, with traces of dirty on it.
Stayed 3 nights in Jul 2025
Verified

6/10 Okay

Teresia

Liked: Cleanliness, staff & service
Sängarna hade så tunna madrasser
Stayed 1 night in Apr 2026
Verified

8/10 Good

Ingrid Eva Maria

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Bra hotell. Nära till Scaninavium.
Stayed 1 night in Mar 2026