"Desk clerk was rude! It says there is a possibility of a deposit upon arrival if you live within 60 miles of the hotel on here. It didn't say how much the deposit would be (it does now because they updated it later) or that they wanted $250 IN CASH even though it says they don't accept cash!
We live 45 minutes away but were staying there for our son's surgery the next morning. They didn't explain the deposit or try to calmly explain anything. The clerk was rude and told us "That's just the way it is and every hotel in Paducah does this". That was in fact, not true.
We weren't going to stay somewhere with someone so rude, and we weren't staying somewhere that didn't clearly state the amount of said deposit or that he said they needed this deposit in cash when they aren't supposed to even take cash. Plus, the Comfort Inn looked completely run down and was in a sketchy area
We ended up leaving, and going to the Holiday Inn (still in Paducah). They DID NOT charge a deposit at all. None! They said hotels used to charge the deposit to cover for damages from people coming to town, partying, making a huge mess/ breaking things and then leaving.
If the clerk at the Comfort Inn would've explained this, it would have been a different situation. There was absolutely no reason for his attitude! We were happier paying for another hotel room instead of being there. The Holiday Inn was well worth it. I wish I could give them zero stars. Do NOT recommend! Save yourself, stay elsewhere!"