Hotel Mesra Haiwan Kesayangan di Gloucester

"It states in brochure heated indoor pool - not true - the pool is not heated, is outside, not very clean and too cold would NOT advise anyone to book if they wish a pool"

"All very good polite staff,nice room nice breakfast plenty of variety, all in all very pleasant stay."

"Very good helpful staff good breakfast and good quality bedroom bathroom could do with having a deep clean inside edging of shower tray and around the other edging of bathroom furniture"

"Great Hotel. I arrived very late and left really early, so I never tested the food. The room was spacious, well equiped and clean."

"A very enjoyable stay. Staff very friendly and professional. Thank you. "

"Fabulous staff and lovely spa / pool with designated swimming times for children. On arrival you’d be forgiven for thinking the hotel looked a bit past its best from the outside and some communal areas are tired, but the reception / bar and restaurant are lovely, and we had a superior room above the spa which is clearly the more recent and refurbished section. Minor issue with smell in room 243 but flushing the shower through and opening the windows helped and it wasn’t enough to affect our...

"Excellet stay. Staff lovely and very helpful. "

"Gaining the access code was tortuous. No parking available Did not like the idea of an unmanned/staffed hotel. Nobody on site"