Hotel Mesra Haiwan Kesayangan di Germantown

"The kitchen wasn’t fully equipped for cooking, desk staff tended to be absent from the front quite often. Room was clean but hallways and elevator were dirty. Air conditioning worked fine."

"The room was clean, easy to find parking lot! Staffs were nice :) I stayed total 4 days and I didn’t get sick and tired of the breakfast. It was good! Only 10 minutes away from premium outlets xD"

"Dear Management, I am writing to formally express my dissatisfaction with my recent stay at your Rockville location on April 24, 2026, with checkout on April 25, 2026. Upon arrival, my guest and I were assigned a room by the night manager, Hameed. Unfortunately, the room key provided to us did not function properly. When I returned to the front desk to report the issue, the response I received was dismissive and lacked urgency or professionalism. This initial interaction set a concerning tone...