Galleria Department Store

Great location. Very helpful staff. They helped to make my first visit to Seoul easy

The front desk is not staffed until 10 am. It is advertised as 8 am. The room was clean and easy to control the temperature. The couch was extremely uncomfortable. The television speaker was worthless. We had the room with the biggest tub. But were not able to enjoy it because we could never get it warm enough. Even the water temperature in the shower fluctuated between warm and cold.

Many problems with this hotel. 1. My room smelled of sewage/mold on several days. 2. The cafe food was mediocre. 3. There are not drawers to put clothes in. 4. There was no bathtub. 5. Shower water pressure was weak, although the handheld nozzle had good pressure. 6. The water temp kept changing during the course of the shower, requiring adjustments several times in one shower. 7. No coffee maker or similar- just a hot water kettle and instant coffee in tea bags. No cream. 8. You get 2 regular towels and 2 hand towels. That's it. 9. You have to set up a reciever to the rather small tv to watch Netflix (only if you already have a subscription). 10. I'd say this hotel is good if you aren't going to stay in it for very long during the day, don't want a bathtub, are a single occupant, have no sense of smell, go out to get your morning coffee, have multiple layers because the room gets cold, and don't have much to spend on a hotel room. It is conveniently placed in the city, with 2 different metro stations near by and close to many things. It's not much to look at and doesn't come with extras. Next time I will stay at the Shilla Seoul, which is MUCH more luxurious.