Hotel Keluarga di Fultondale

"water came pouring through the bathroom ceiling at 11 pm! so much water floor entirely covered, filled light fixture, coming through exhaust fan, and was outside of room near stairs covering floor! husband went to front desk and NO ONE was there, called numerous times and guest from 2nd and 3rd from above us came down to looking for help as well. Guest from second floor called 911 police showed because still no one at front desk! someone finally showed up after cops did and we finally got...

"Very clean and nice new and perfect location close to everything!!!!!"

"Neat clean and spacious"

"About an hour after we got there the power went out and then it eventually came back on that messed up the elevators so we had to take the stairs, that night the toilet kept flushing repeatedly & then there was a beeping noise not to mention it smelled like there was a sewage backed up. Worst stay ever & no sleep"

"Room refrigerator didn’t work at all. Never could get front desk to answer phone from room phone. After 3 attempts had to go downstairs to ask about the issue to no avail."

"Mattress had stains, refrigerator had left over food (pizza box) l, bathroom had hair on the floor, one elevator didn’t work and night staff had an attitude when attempting to explain the condition of the room."