Sutton Hotel Hakata City

3.0 star property
Central Fukuoka hotel connected to the convention centre, a quick walk to Canal City Hakata

Choose dates to view prices

Photo gallery for Sutton Hotel Hakata City

Desk, free WiFi, bed sheets
Combined shower/bathtub, free toiletries, hair dryer, slippers
Combined shower/bathtub, free toiletries, hair dryer, slippers
Reception
Property grounds

Reviews

8.0 out of 10
Very good

Popular amenities

  • Housekeeping
  • 24/7 front desk
  • Air conditioning
  • Free WiFi
  • Restaurant
The current price is RM208
RM252 total
7 Jul - 8 Jul

Room options

Available filters for rooms
Showing 23 of 23 rooms

Hollywood Twin, Non Smoking

9.0 out of 10
Wonderful
(4 reviews)

Highlights

Air conditioning
Heating
Fridge
Flat-screen TV
Private bathroom
Shower/bath combination
Bidet
Hairdryer
  • 20 sq m
  • Sleeps 2
  • 2 Large Single Beds

Superior Twin Room, 2 Single Beds, Non Smoking

Highlights

Air conditioning
Heating
Fridge
Flat-screen TV
Private bathroom
Shower/bath combination
Bidet
Hairdryer
  • 20 sq m
  • Sleeps 2
  • 2 Single Beds

Standard Double Room, 1 Double Bed, Non Smoking

Highlights

Air conditioning
Heating
Fridge
Flat-screen TV
Private bathroom
Shower/bath combination
Bidet
Hairdryer
  • 17 sq m
  • Sleeps 2
  • 1 Double Bed

Deluxe Single Room, Non Smoking

7.8 out of 10
Good
(19 reviews)

Highlights

Air conditioning
Heating
Fridge
Flat-screen TV
Private bathroom
Shower/bath combination
Bidet
Hairdryer
  • 15 sq m
  • Sleeps 2
  • 1 Double Bed

Family Suite, Non Smoking

Highlights

Air conditioning
Heating
Fridge
Flat-screen TV
Sofa bed
Private bathroom
Shower/bath combination
Bidet
  • 37 sq m
  • Sleeps 4
  • 2 Double Beds

Deluxe Double Room, Non Smoking

8.0 out of 10
Very good
(2 reviews)

Highlights

Air conditioning
Heating
Fridge
Flat-screen TV
Private bathroom
Shower/bath combination
Bidet
Hairdryer
  • 20 sq m
  • Sleeps 2
  • 1 Double Bed

Family Suite Smoking

  • Sleeps 4
  • 2 Double Beds and 2 Single Sofa Beds

Hollywood Twin Room 2 Semi-Double Bed Non Smoking

  • Sleeps 2
  • 2 Double Beds

Deluxe Double Room Non smoking

  • Sleeps 2
  • 1 Double Bed

Standard Double Room Non smoking

  • Sleeps 2
  • 1 Double Bed

Standard Double Room Smoking

  • Sleeps 2
  • 1 Double Bed

Deluxe Double Room Smoking

  • Sleeps 2
  • 1 Double Bed

Family Suite Non Smoking

  • Sleeps 4
  • 2 Double Beds and 2 Single Sofa Beds

Hollywood Twin Room 2 Single bed Smoking

  • Sleeps 2
  • 2 Single Beds

Superior Twin Room Non smoking

  • Sleeps 2
  • 2 Double Beds

Superior Twin Room Smoking

  • Sleeps 2
  • 2 Double Beds

Deluxe Semi Double Room-Non-Smoking

10.0 out of 10
Exceptional
(1 review)
  • Sleeps 2
  • 1 Double Bed

Family Suite

  • Sleeps 4
  • 2 Double Beds and 2 Single Sofa Beds

Barrier Free Room

  • Sleeps 2
  • 2 Double Beds

Deluxe Semi Double Room-Smoking

  • Sleeps 2
  • 1 Double Bed

Hollywood Twin Room

  • Sleeps 2
  • 1 Double Bed OR 2 Single Beds

Junior Suite

  • Sleeps 2
  • 1 Queen Bed and 1 Double Bed

Deluxe, Single With Bath

  • Sleeps 2
  • 1 Double Bed

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About the area

Map
3-4-8 Hakata-Ekimae, Fukuoka, Fukuoka-ken, 812-0011

What's nearby

  • Canal City Hakata - 8 min walk - 0.7 km
  • Marine Messe Fukuoka - 3 min drive - 4.0 km
  • Port of Hakata - 4 min drive - 3.0 km
  • Ohori Park - 4 min drive - 3.9 km
  • Mizuho PayPay Dome Fukuoka - 6 min drive - 6.9 km

Getting around

  • Hakata Station - 5 min walk
  • Kushida Shrine Station - 12 min walk
  • Fukuoka (FUK) - 4 min drive

Restaurants

  • ‪すき家 - ‬1 min walk
  • ‪山﨑酒店 - ‬2 min walk
  • ‪はじめの一歩 - ‬1 min walk
  • ‪焼売酒場いしい 博多店 - ‬2 min walk
  • ‪博多担担麺大吉 - ‬1 min walk

About this property

Sutton Hotel Hakata City

Hotel near Canal City Hakata
Located close to Marine Messe Fukuoka and Port of Hakata, Sutton Hotel Hakata City provides a restaurant. Guests can connect to free in-room WiFi.
You'll also enjoy perks such as:
  • A 24-hour front desk, a vending machine and coworking spaces
  • Luggage storage, a lift and multilingual staff
  • Coffee/tea in reception and a front desk safe
Room features
All 162 rooms feature comforts such as air conditioning, in addition to amenities such as free WiFi.
More conveniences in all rooms include:
  • Bathrooms with bidets and shower/bath combinations
  • 32-inch flat-screen TVs with digital channels
  • Fridges, heating and daily housekeeping

Languages

Chinese (Mandarin), Japanese

Similar properties

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Offsite parking available (JPY 1,400 per night)

Food and drink

  • A restaurant
  • Coffee and tea in common areas

Restaurants on site

  • Yakitori Sumiyoshi

Family friendly

  • In-room refrigerator

Conveniences

  • 24-hour front desk
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Housekeeping (daily)
  • Multilingual staff

Business services

  • Coworking space

Accessibility

  • Lift

More

  • Designated smoking areas

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Bidet
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Slippers
  • Towels provided

Entertainment

  • 32-inch flat-screen TV with digital channels

Food and drink

  • Refrigerator

More

  • Air conditioning
  • Desk
  • Heating
  • Phone

Policies

Check-in

Check-in start time: 3 PM; check-in end time: 11 PM

Check-out

Check-out before 11 AM

Special check-in instructions

Front desk staff will greet guests on arrival at the property
For any questions, please contact the property using the information on the booking confirmation

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
1 child, up to the age of 10 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available.
Cots (infant beds) are not available

Payment types at the property

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • A city tax will be collected at the property. The city tax ranges from JPY 200–500 per person, per night based on the nightly room rate. Please note that further exemptions may apply.

We have included all charges provided to us by the property.

Optional extras

  • Nearby parking fee: JPY 1400 per night (33 ft away)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Safety features at this property include a smoke detector
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
This property charges a daily storage fee for 2 or more pieces of luggage or packages.

We should mention

The Japanese Ministry of Health, Labour and Welfare requires all international visitors to submit their passport number and nationality when registering at any lodging facility (inns, hotels, motels, etc. ); additionally, lodging proprietors are required to photocopy passports for all registering guests and keep the photocopy on file

Property is also known as

Hakata City Hotel
Sutton Hakata
Sutton Hakata City
Sutton Hakata City Fukuoka
Sutton Hotel Hakata
Sutton Hotel Hakata City
Sutton Hotel Hakata City Fukuoka
Sutton Hotel Hakata City Hotel
Sutton Hotel Hakata City Fukuoka
Sutton Hotel Hakata City Hotel Fukuoka

Frequently asked questions

Is Sutton Hotel Hakata City pet-friendly?

No, pets are not allowed at this property.

How much does it cost to stay at Sutton Hotel Hakata City?

As of 24 Jun 2025, prices found for a 1-night stay for 2 adults at Sutton Hotel Hakata City on 7 Jul 2025 start from RM 208.02, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

What time is check-in at Sutton Hotel Hakata City?

Check-in start time: 3 PM; check-in end time: 11 PM.

What time is check-out at Sutton Hotel Hakata City?

Checkout is at 11 AM.

Where is Sutton Hotel Hakata City located?

Located in Hakata Ward, this hotel is 0.4 mi (0.7 km) from Canal City Hakata, and within 3 mi (5 km) of Port of Hakata and Marine Messe Fukuoka. Ohori Park and Mizuho PayPay Dome Fukuoka are also within 6 mi (10 km). Hakata Station is only a 5-minute walk and Kushida Shrine Station is 12 minutes.

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Sutton Hotel Hakata City Reviews

Reviews

8.0

Very good

Rating 10 - Excellent. 291 out of 1005 reviews
Rating 8 - Good. 448 out of 1005 reviews
Rating 6 - Okay. 184 out of 1005 reviews
Rating 4 - Poor. 57 out of 1005 reviews
Rating 2 - Terrible. 25 out of 1005 reviews

8.0/10

Cleanliness

8.2/10

Staff & service

7.8/10

Amenities

7.6/10

Property conditions & facilities

7.8/10

Eco-friendliness

Reviews

8/10

Very good location from Hakata station, toilet is spacious compared to other hotels in Japan.
Stayed 2 nights in Mar 2025

10/10

Pretty good service overall
Stayed 1 night in Jun 2025

6/10

The beds are hard as a rock. My hips are still soar 24 hours later.
Stayed 2 nights in Jun 2025

10/10

Thoroughly enjoyed my 7 night stay, my only complaints were that it was a little dusty in some areas and there was only a microwave in the lobby. Otherwise a comfortable stay with great access to Hakata station and right across from a 23hr affordable food spot (Sukiya)
Stayed 7 nights in Apr 2025

10/10

Rooms are good size. Staffs are friendly. Breakfast is very good. Location is great.
Stayed 4 nights in Dec 2024

10/10

very good price, location and service
Stayed 1 night in May 2024

10/10

Spacious, within walking distance from Hakata station.
Stayed 1 night in Jan 2024

4/10

Beds are the equivalent of sleeping on a plywood floor with a blanket. The "airconditioning" was non existent. Upon entering our room on the 11th floor we were greeted with a temperature or 28C. Turned on the AC however no reprieve from the heat was given. The only thing we had was the window which did only opened a few Inches. The room was clean ish. The shower head was not connected to the hose. I was able to fix that. The fridge although keeps items cool generated a ton of heat to the room adding to our discomfort. Despite asking the front desk about the airconditioning the response was the a/c wasn't available yet. This hotel is only suitable for one night.
Stayed 1 night in Apr 2025

2/10

Rooms has central air conditioning only, ie you can't control how cool or hot in your room. If they have heat on, your room can be very uncomfortablely hot like an apartment building with heat on in the winter months.
Stayed 2 nights in Nov 2024

4/10

You cannot control the A/C so it gets VERY hot. There is no parking, you have to pay for extra pillows and the Internet is pretty much useless at times, even at 6am. not great
Stayed 1 night in Aug 2024

8/10

Good: #1, size, more spacious than regular Japan hotel rooms #2, location, walkable distance from Hakata Station #3, shower, bigger bathtub Bad: #1, WiFi, horrible signal #2, breakfast, just so so #3, windows, locked so no fresh air or ventilation
Stayed 2 nights in Feb 2024

2/10

I've never seen these kind of hotels... How can the air conditioner&heater not in the room? And the sheet of the wall looks so old. And no microwave...
Stayed 1 night in Dec 2023

4/10

This hotel looks like it's going to be one of them fancy ones... but it's not. First of all the Internet is terrible. They have a note on each floor about "rush hour" but really, it's hit and miss. A lot of miss... The A/C, even on high wasn't enough for 37C outside and we were sweating inside the room so we had to request a fan for the room. If you want an extra pillow that's Y200, I don't know for you, but I never paid for an extra pillow before (they only provide 2 per bed, so 1 each, in our situation) The staff is really nice and friendly and speak some English. Shower is small but good. Laundry is also very efficient and convenient. There is no parking, they said we could stop in front of the hotel, but the traffic was heavy and felt like it would be mean to others so we went to the (super cheap) parking behind the hotel and carried our stuff.
Mention about the bad Internet.
Stayed 2 nights in Jul 2024

4/10

コーヒー他 ボトルウォーターが無かった。
Stayed 3 nights in Jun 2025

8/10

駅前で食事も取りやすく便利です。ホテルも綺麗でした。
Stayed 1 night in Jun 2025

8/10

必要最小限 ランドリーが廃止になったのは痛い、再開を望む
Stayed 1 night in Jun 2025

6/10

非常方便,很近博多站,步行約十至十五分鐘。酒店附近有幾間便利店,24小時營業。房間尚算整潔,職員態度普通,沒有特別好或特別不好
Stayed 1 night in Jun 2025

8/10

先日2泊しました。シャワーの水圧が悪いとか先入観がありましたが、全然OKでした。部屋は年数が経過しているのでやや古い気もしましたが、ベッドも広く良かったと思います。強いて言えば朝食がちょっと高かったのではないでしょうか。1,000円以内の低価格の定食があれば尚、良かったです。
Stayed 2 nights in Jun 2025

8/10

Stayed 1 night in Jun 2025

8/10

高級感があり、駅も近い
Stayed 1 night in May 2025

10/10

バス停が目の前にあり便利だった
Stayed 1 night in May 2025

6/10

構造上浴室洗面所が広すぎてその割に部屋が狭い。部屋のドアをあけるとすぐベッドだけで他にスペースがほぼない。 朝のバイキングのコメ(ごはん)がまずい。 全体的なコスパとして普通。
Stayed 1 night in May 2025

10/10

Stayed 1 night in May 2025

4/10

フロント対応が悪かった。名前と電話番号を記入する指示のみ、キーを渡されたがアメニティなど全く説明なし、また外国旅行者が多く日本人はほぼ居ないためかフロントも日本人でないため、初めての方や、年配者には不向き! また室内コップがステンレスでハゲが多いため 汚らしく使う気になれなかった。
Stayed 1 night in May 2025

6/10

スタッフの対応がよかった。
Stayed 1 night in May 2025