Hotel Dekat Franklin Square

"You can’t beat the downtown location. The hotel has specious gathering areas with a lovely bar. Valet staff were exceptional."

"Staff was very nice and attentive!"

"The room was clean and cleaned properly each day. We were not aware of the daily parking fee for self-parking which is a total rip-off. There are acres of parking. This is not a city hotel. We could simply have parked at an adjacent office building and saved $36. Also IG would have been nice to have a coffee bar in the lobby in the Norwich we have had at other Hilton’s."

"Good morning breakfast. Bar on site was nice. outdoor seating with firepits were an added amenity. One elevator was not functioning, however. We had the king suite which was very nice. Expedia booked a Handicapped room for some reason however we changed to the standard room upon arrival."

"Rugs everywhere need to be vaccumed. Hoped to use pool but after asking 3 people found out heater not working. Patio was nice but not clean. Can’t say room was exceptionally clean either. Unfortunately won’t choose this hotel again when in Franklin."

"The staff were excellent. The room was difficult. The front door was very heavy and hard to open. Do not see how a person in a wheelchair could open it. The bathroom door would not close. The AC worked well in the living area but it was very warm in the bedroom. Have been in this hotel before and never had a room that was so difficult."