Hotel Keluarga di Franklin

"The room was very clean. The workers were very pleasant, but they put us in room 129 which is the last room right beside of the back exit and everybody has to go out the back. Exit to smoke because it’s a non-smoking establishment. So all night long whether someone coming or going or smoking or whatever every time that door opened I heard it. I am a very light sleeper and I did not get any sleep. The back of the building smoking area was like a revolving door that never stopped."

"The covers on the bed looked stained, and furniture in the room had seen better days. The material on the chairs was cracked and peeling, and the bedsprings were busted on one side of the bed. Our key card didn't work and we had to go back downstairs for help and to get a new key. The woman who helped get us a new key was friendly, but she was the only staff member we saw the whole time we were there. Check in/check out is wayyyy more complicated with the electronic check in/out system kiosk. It...

"Staff was very helpful and easy parking."

"The only i didn't like was the pool wasn't open or cleaned"

"Hotel is quite a bit older than it looks online. Bathroom tub was full of rust. Room was not overly clean, ice bucket was filthy. "

"This was one of the worst hotels it ha been my misfortune to stay in. 1. Curtains could not be closed,thus lights from parking lights shown thru. 2. No hangers for hanging clothes 3. No plastic cups in bathroom 4. No coffee maker. In fact the only good thing was bed was comfortable. I would not recommend anyone to stay here"

"Nice place to stay while on a work trip"

"Room was nice, clean and comfortable. Staff was nice. Breakfast was ok, only thing was eggs were always cold, but other options ok."