Hotel Keluarga di Falling Waters

"I was disappointed with our stay. We reserved a room with two queen beds but were given a king room instead, which was presented as an “upgrade” even though it didn’t match our reservation. The room had a noticeable musty/moldy smell, the toilet was not clean, and the floor felt damp from excess humidity. The refrigerator door had been left open and wasn’t cooling. Several girls in our group also complained that the sheets appeared stained. We also witnessed an employee drop clean washcloths on...

"bathroom countertop has got a big area of sticky stuff. Gross"

"I’d stay again"

"The room was dated and carpet in hallways stained. The bathroom was clean and other than the dark carpet (that gives a dirty look) and some mold on the glass shower door (the clear sealant needs replacing) the room was otherwise clean."

"The staff are friendly and very, very helpful. The only comment I would suggest is there’s a lot of dog pool in one section outside that could used to be cleaned up because unfortunately owners don’t do it."