Outdoor pool, pool loungers

Reviews of Hôtel Royal

5 out of 5
Hôtel Royal
960 avenue du Leman, Evian-les-Bains, Haute-Savoie

Reviews

9.6

Exceptional

Rating 10 - Excellent. 113 out of 135 reviews
Rating 8 - Good. 15 out of 135 reviews
Rating 6 - Okay. 3 out of 135 reviews
Rating 4 - Poor. 0 out of 135 reviews
Rating 2 - Terrible. 4 out of 135 reviews

9.8/10

Cleanliness

9.6/10

Staff & service

9.8/10

Amenities

9.8/10

Property conditions & facilities

9.4/10

Eco-friendliness

Reviews

10/10

Stayed 1 night in Sep 2024

10/10

We had an amazing time at this hotel! The rooms are impeccable, the spa, the pool and the general atmosphere is very relaxing and very welcoming! We liked the service, especially at the bar and the buffet style restaurant La Veranda.The only slight disappointment was the fact that we were not able in 5 days of our stay to book a dinner reservation at Les Fresques. The lady at reception was not helpful at all. Overall, we had a great time at this resort and this little inconvenience did not hinder our vacation. My recommendation for the hotel management would be to have more transparent communication with guests, providing them with suggestions for day trips, local attractions, more dining options and sightseeing.
Stayed 5 nights in Aug 2024

10/10

We stayed at the hotel for one night. We booked a room with lake view and the view was stunning ! Staff were really friendly, spa installations are amazing and free when you booked the room. We had spa treatment and dinner at the Fresque which we recommend !
Stayed 1 night in Aug 2024

8/10

Stayed 1 night in Jun 2024

10/10

Stayed 2 nights in May 2024

10/10

Magnifiqe
Stayed 5 nights in May 2024

10/10

Stayed 1 night in Feb 2024

10/10

The view of the lake is amazing. The food was delicious and the staff was great. My wife and I really enjoyed our time at the hotel. It was about an hour away from Morzine but definitely great to come back to after a day on the slopes.
Stayed 3 nights in Dec 2023

10/10

Stayed 4 nights in Dec 2023

10/10

The hotel and hotel grounds are breathtaking. Quiet and serene with beautiful views from every window. Our check-in was easy and efficient. Many thanks to Laurent for his kindness and effort - especially thankful for the surprise tea set in our room when I mentioned I wasn't a coffee drinker! Hospitality at its finest. The gentleman who parked my car and brought it out when we left was very kind - I wish I got his name. Thank you to him! The room was spectacular - spacious, high quality amenities and comfortable. Evian spa available with sweet staff and indoor pool that kids can access at certain times. Outdoor infinity pool overlooking the lake. Breakfast was ok - plentiful but nothing interesting or "amazing". Dinner at the Veranda on site was ok - the kid's menu was plentiful (4 courses!) and my daughter found it delicious. Staff was lovely with her, too (thank you!). My dish of the ravioli was ok - did not love it. Pumpkin soup with chestnuts was good but slightly bland - had so much potential! Worst part about dinner was being asked by the gentleman at the host stand if we paid the check on our way out - that was so rude and demeaning, especially as hotel guests. We did pay, which I informed him, and he just said ok - no apology to us. He was also the same gentleman who, when arriving at the restaurant for our reservation initially, showed us a table in the far back corner away from everyone else. He may need some training. Loved the property overall would rec!
Stayed 1 night in Oct 2023

10/10

Great
Stayed 2 nights in Aug 2022

10/10

Beautiful place with exceptional service. We spend a few nights with our toddler at the Hotel Royal and really enjoyed the room, facilities and helpful staff. The room was very comfortable and super clean. Outside well maintained grounds meet an exceptional view of the lake. The restaurant offers good food and the heated outdoor pool offers a beautiful view. Attention to detail makes the difference. We received a small bathroom and mini slippers for our 2.5 year old and continuously experienced exceptional service by all the staff. The playground close to the sports courts is great for smaller ones. We didn’t try the nursery, but meeting parents and staff would have been happy to use them. One the best stays in many years of travel that we highly recommend if your budget allows.
Stayed 3 nights in Sep 2022

10/10

Fabulous as usual
Stayed 1 night in Sep 2022

10/10

Stayed 1 night in Aug 2022

10/10

Stayed 1 night in May 2022

10/10

Stayed 1 night in Feb 2022

10/10

Situation, staff, food, spa, rooms, decoration
Stayed 2 nights in Nov 2021

8/10

Stayed 1 night in Oct 2021

6/10

Stayed 5 nights in Jul 2021

8/10

Outstanding hotel with great facilities and good service. Enjoyed pool and very comfortable room.
Stayed 2 nights in Jul 2020

10/10

Superb hotel with amazing views. Loved it.
Stayed 2 nights in Jul 2020

10/10

Stayed 1 night in Mar 2020

10/10

Stayed 2 nights in Nov 2019

10/10

Stayed 2 nights in Jul 2019

10/10

Stayed 1 night in May 2019

10/10

Stayed 1 night in Apr 2019

10/10

Amazing hotel! Lovely, modern & tasteful interior. Great dining. Great service. I highly recommend this hotel.
Stayed 2 nights in Aug 2018

10/10

Top of the line hotel Old charm with modern amenities. Excellent service Treated like a king
Stayed 2 nights in Feb 2018

10/10

We had a great time at the Royal in Evian. Very positive were the friendly staff, who gave a nice tour of the property. The spa is wonderful. Excellent pool, hammam and sauna (outside massage jets) with long hours 7-24. Good free navette to the Casino. Only negative - the room (park view) only had a shower, no bathtub. When you go to a 5 star hotel you expect to get a bathtub, at least at the reception they could have asked, since it is off season the hotel was almost empty, and I would hope they have some rooms with bathtubs.
Stayed 1 night in Jan 2018

10/10

It was pleasant stay in fabulous resort. The spa facilities were great. The restaurant had nice selections.
Stayed 4 nights in Jul 2017

10/10

Stayed 2 nights in Jul 2017

10/10

Pleasant experience & Stunning views. The staff where very nice.
Stayed 4 nights in Jul 2017

10/10

Stayed 5 nights in Jul 2017

10/10

Enjoyed staying at this hotel very much!
Stayed 1 night in May 2017

8/10

Great stay if a little overpriced

2/10

Dear .. I would like really to deliver this review the management of the royal hotel in evian ..It was terribly experience in the hotel at the beginning the hotel didn't get me the same reservation category room aservice I booked it and the front manager Mr.Thomas was unprofessional handle the case and did nothing more to get me the rooms . Throughout the whole stay the staff was terribly not friendly and not politely at all as one of Tehran staff who named Gillias an olld man with white hair was shouting at me all the time because I was review my invoice the concierge staff was absolutely not aware of how to deal with a tourist .. and not respectable at all I was shocked how was this hotel is employed people who were so racist I really reget staying as such hotel I hope this review to get to the higher management of the hotel because it was a shame! Regards

8/10

Great stay. Great location. Good food.

10/10

Great staff and food service was also wonderful.

8/10

The hotel was refurbished in July 2015 so everything is in excellent condition. The room was very nice but the shower did not provide very hot water which was surprising. We also had to wait a long time for hot water to come through the taps. The swimming pool and staff are all very well trained. The breakfast is excellent and the veranda Restaurant is very nice too. Spa facilities are good but not amazing.

10/10

Amazing hotel and lovely staff.

10/10

We were treated so special at this hotel. Looking forward to returning as soon as we can.

10/10

It's is the most beautiful hotel in Evian. The from the hotel view is amazing. If you want to have quality time and relaxation in this area, I recommend this hotel for you but you have to consider the price because it is expensive.

2/10

Staff was completely lost... All phases of hotel in complete disarray. Reception didn't know we had a suite. Finally got the right room and Air conditioning didn't work in room. At dinner we sat at our table for 1 hour and no food. Don't order ice cream because you will get soup. Forget an after dinner drink because you will sit for 45 minutes. And the worst part is the place is half empty. On the plus side the buffet breakfast is nice... My 7 year old daughter looked at me and said thank God it is a buffet breakfast daddy I couldn't wait like that (dinner) again... I am too hungry. GO ELSEWHERE.

10/10

Beautiful Hotel, comfortable rooms, excellent service, great for kids (very active Kids Club), a great weekend !

2/10

Stayed 1 night in May 2025

10/10

Stayed 1 night in Feb 2025

10/10

Wunderschönes Hotel an toller Lage mit Blick über den Lac Léman. Der Empfang ist sehr freundlich, das Zimmer ruhig und sauber, das SPA ist nicht besonders gross, aber wunderbar. Im Restaurant les Fresques wird man perfekt verwöhnt.
Stayed 2 nights in Mar 2025

10/10

Stayed 2 nights in Feb 2025

10/10

Stayed 3 nights in Feb 2025

2/10

Stayed 2 nights in Jan 2025