Hotel Dekat Escala Dog Park

"The staff was super rude."

"Clean room and great staff"

"Great staff. Good parking."

"Hilton properties are always a pleasant stay."

"I chose this hotel because the pictures and reviews looked great. Unfortunately we had a few instances of spiders (which weren't bad) and a cockroach in our room upon return on the second night. The staff was great was able to assign another room for us. My daughter and I were also looking forward to utilizing the pool, but the walls were rusted and looked damaged. The pool was already really dirty with hair and other floating specks. We didn't use the other amenities upon by the hotel. Overall,...

"The room was pretty dated and smelled a lil mildew type sent."

"Very disappointed in the Bonvoy Group for what is clearly premature opening of a new hotel. The hotel is 3 weeks old as of month end 6/26. Still too many things don’t work. Room on the first day: AC could not be controlled, TV didn’t work. Room on the second day: bedside lights and electrical outlets don’t work (too tired to move again). Staff very enthusiastic and helpful, facilities all brand new. But still too many kinks to work out. Will be a nice place when it all settles, but for now too...

"Room were nasty will mold in refrigerator,restroom and toilet we immediately left and ask for a refund which they wouldn’t give us don’t not book or stay here would not recommend"

"The hotel is beautiful, but it lacks some of the basic amenities that you would naturally expect from a place that charges you this much. For example, no coffee in the rooms (except packets of instant espresso they will deliver if you call), wash cloths, cleaning of your room during your stay unless specifically requested, water spills ALL over the floor from the shower due to the design, and the beds are truly terrible. The valet employees were very nice. Overall, It’s a fun hipster spot with...

"was very disappointed with my stay at this hotel. The customer service was poor, and several staff members were rude and unhelpful whenever we needed assistance. We requested that our room be cleaned, but our request was ignored. We had to call the front desk a second time to remind them to make up our room before it was finally done. This lack of attention to guests was very frustrating. On top of that, the hotel charged an additional fee for parking, which felt excessive and was an...

"Nice property."

"Very nice and clean room, there was just a reading light missing. Breakfast buffet very complete."

"The property is very well located with restaurants and shops nearby. I found it to be an excellent option in terms of cost-value. I highly recommend it and would definitely stay here again. On the other hand, I would like Expedia's reservation process to be more explicit regarding accommodation payments, as sometimes the charge is made directly and other times they collect at the hotel, as was the case here, which confuses the customer."

"Everything was great"

"Trying"

"Clean room, friendly staff, great pool! We loved our stay here!"

"My son and I arrived at 2 pm. Check in was at 4 pm. We were greeted by a very friendly desk agent, Angelica. She told us our room was available! What a treat to be able to check in early after a 5 hr flight. The rooms are spacious, clean and modern. The free daily breakfast was delicious and there were different menu options available each day. We also used the pool and jacuzzi. Both were heated! Pool deck was clean. Loved the outdoor TVs."

"The shower leaked. I told the front desk about it but they didn’t seem that concerned, so we had to deal with water all over the floor when we showered. Housekeeping staff took the extra pillows we requested so we had to ask for them, and wait for them, a second time."

"The staff was friendly, the room was clean and perfect and there was a lot of parking."