Palan Hotel

Property class: 4

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You can look forward to a free breakfast buffet, a nightclub and 2 coffee shops/cafes at Palan Hotel. Treat yourself to a massage at the on-site spa. The on-site restaurant offers breakfast, lunch and dinner. In addition to a garden and a playground, guests can connect to free in-room WiFi.

Reviews

7.2 out of 10
Good

Popular amenities

  • Pool
  • Breakfast included
  • Spa
  • Parking included
  • Free Wi-Fi
  • Restaurant

Room options

Available filters for rooms
Showing 2 of 2 rooms

View all photos for Standard Double Room

A hotel room with a wooden desk, a yellow armchair, a television mounted on the wall, a lamp, a fruit bowl, and a water bottle.

Standard Double Room

  • Mountain view
  • 24 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 Double Bed OR 2 Large Single Beds

View all photos for Junior Suite

A hotel room with a bed, a grey sofa, a small ottoman, a blue carpet with star patterns, a window with sheer curtains, and a wall-mounted lamp.

Junior Suite

  • 2 bedrooms
  • Sleeps 4
  • 1 Double Bed and 2 Single Sofa Beds
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About the area

Palandöken, a neighbourhood in Erzurum, is home to Palan Hotel. Erzurum State Theatre and Erzurum Museum are cultural highlights, and travellers looking to shop may want to visit Forum Erzurum and Rüstem Pasha Caravanserai. Spend some time exploring the area's activities, including skiing. Visit our Erzurum travel guide
Map
Palandoken Kayak Merkezi, Palandoken, Erzurum, Erzurum, 25080

Getting around

  • Palandoken Station
    29 min drive
  • Erzurum (ERZ)
    37 min drive

Restaurants

  • Ejder3200 Küre Cafe
    6 min drive
  • Sway Hotels Lobby Bar
    5 min drive
  • Alpine Restaurant
    6 min drive
  • Polat Erzurum Resort Hotel Mola Cafe
    5 min drive
  • Sway Hotels Apress Bar
    5 min drive

About this property

Palan Hotel

  • Upscale family-friendly hotel located in Palandöken
  • Take advantage of a free breakfast buffet, a nightclub and 2 coffee shops/cafes at Palan Hotel. Treat yourself to a massage at the on-site spa. The on-site restaurant offers breakfast, lunch and dinner. Free in-room WiFi is available to all guests, along with a garden and a playground.
  • Other perks include:
    • An indoor pool and a children's pool
    • Free self-parking
    • A round-trip airport shuttle (surcharge), babysitting (surcharge) and luggage storage
    • Newspapers in the reception, a billiards/pool table and a banquet hall
  • Room features
  • All 158 rooms boast comforts, such as 24-hour room service and premium bedding, in addition to thoughtful touches, such as laptop-friendly workspaces and air conditioning.
  • More conveniences in all rooms include:
    • Bathrooms with showers and hairdryers
    • 32-inch LCD TVs with premium channels
    • Wardrobes/cupboards, mini fridges and heating

All-inclusive details

  • All-inclusive room rates at Palan Hotel are available. These rates are higher because they include on-site food and beverages in the room rate (some restrictions may apply).

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Frequently asked questions

Does Palan Hotel have a pool?

Yes, this property has an indoor pool and a children's pool.

Is Palan Hotel pet-friendly?

No, pets are not allowed at this property.

How much is parking at Palan Hotel?

Self-parking is free at this property.

What time is check-in at Palan Hotel?

Check-in start time: 2 PM; check-in end time: anytime.

What time is check-out at Palan Hotel?

Checkout is at noon.

Does Palan Hotel provide a shuttle to the airport?

Yes, there's an airport shuttle. A fee of EUR 50 per vehicle applies.

Are there all-inclusive benefits at Palan Hotel?

Some rate plans available at this property are all-inclusive.

Where is Palan Hotel located?

Located in Erzurum, this family-friendly hotel is steps from Palandöken Mountain and within 6 mi (10 km) of Forum Erzurum and Rüstem Pasha Caravanserai. MNG Mall and Erzurum State Theatre are also within 6 miles (10 km).

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Reviews

Palan Hotel Reviews

7.2

Good

7.4

Cleanliness

6.6

Location

7.4

Staff & service

7.2

Property conditions & facilities
Rating 10 - Excellent. 6 out of 20 reviews
Rating 8 - Good. 6 out of 20 reviews
Rating 6 - Okay. 3 out of 20 reviews
Rating 4 - Poor. 3 out of 20 reviews
Rating 2 - Terrible. 2 out of 20 reviews

Reviews

Verified review

8/10 Good

Liked: Cleanliness, staff & service, room comfort

4 days in Erzurum.

Good hotel for ski, a little bit far away from the city. Food is nice and the hotel will do good with a good revamp. But overall we enjoyed our stay very much. Staff are really friendly and helpful, on the last day the hotel/airport transfer almost made us mis our flight, but it turned out ok in the end
Stayed 4 nights in Dec 2022
Verified review

6/10 Okay

Liked: Cleanliness, staff & service

ask for the buffe price so not get surprised

ir was ok staff were friendly and polite but barely speak english...the hotel was cl3an our room the flash tank in bathroom was out of order
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities
We went to Erzurum/Palandoken as a family of 5 for skiing. Palan Otel was perfectly located in between every skiing course at Palandoken. Unlike Europe where you pay for a single ski pass and get to ski in every course possible, at Palandoken there are 3 options which costs around 12 euros/day/person. So having the option to close to all of the possibilities was a great plus, we get to choose on which course to ski at the start of every day, bought the pass and made the best out of our holiday. Palan Otel is a 4 star hotel and was very reasonably priced. The food at the hotel was very nice and the staff were very helpfull and accomodating. It was a great 3 night ski holiday for us and we will definetly be back next year for 7 nights.
Stayed 3 nights in Dec 2018
Verified review

4/10 Poor

Disliked: Cleanliness, staff & service, room comfort
Oda çok temiz değildi, havalandırma toz içerdiği için bir arkadaşımız alerji oldu. Fiyat uygun ama kalite artırılmalı
Stayed 1 night in Dec 2025
Verified review

2/10 Terrible

Disliked: Cleanliness, staff & service, amenities
oda ve otel çok soguktu hasta olduk yemek desen rezalet dugun çorbası diye bir çorba getirdiler soguk bulaşık suyu gibi içemedik
Stayed 2 nights in Dec 2025
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Muhteşemdi.
Stayed 2 nights in Sep 2025
Verified review

6/10 Okay

Liked: Cleanliness

Palan otel

Otel temizliği iyi
Stayed 1 night in Sep 2019
Verified review

4/10 Poor

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Resepsiyonist hakan

Ozellikle resepsiyondaki hakan isimli gorevli Musteriyle uslubu olmayan,kavgaya meyilli,sorun cikarici.bir daha asla gitmeyecegim otel
Verified review

8/10 Good

Stayed 1 night in May 2026
Verified review

10/10 Excellent

Stayed 1 night in Nov 2025
Verified review

8/10 Good

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2025
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Dec 2023
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 5 nights in Jan 2023
Verified review

4/10 Poor

Stayed 1 night in Dec 2022
Verified review

8/10 Good

Verified review

6/10 Okay

Liked: Cleanliness, staff & service
Stayed 3 nights in Dec 2022
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Dec 2022
Verified review

8/10 Good

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Contant

Stayed 1 night in May 2018
Verified review

8/10 Good

Liked: Cleanliness, staff & service, room comfort
Verified review

2/10 Terrible

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2017