Hotel berdekatan Emerald Necklace

"Staffs are excellent"

"Nobody clean the room during my 2 day stay "

"Great location and shuttle service to Cleveland Hopkins airport. Wear and tear in room, specifically bathroom. "

"Very old, tired, outdated facility. No lights in the parking lot in the evening. I am a new Marriott Bonvoy and am surprised this hotel still carries the Marriott banner."

"The room was clean, bedding and linen were great. The windows were painted over with an opaque paint, so you couldn't see anything outside, which was very strange. The hotel itself was in a great location close to the airport and easy on access to the freeways heading into downtown Cleveland. Their free breakfast was the best. Good selection of pancakes, muffins, toast, bagels, yogurt and then hot food of eggs, potatoes, sausage, oatmeal, etc. Also great hot coffee. I enjoyed my stay. "

"I stayed in the Damon room. It was very well kept and inviting. The room was clean and the amenities were appreciated. Parking was off street in a secure lot. The mansion was in a nice area that felt safe. I would certainly recommend this Inn to others. I look forward to visiting again."

"Desk clerk was very helpful and supplied extra pillows when requested. Room quiet and comfortable. The TV channel guide was missing and I did not receive my wake-up call, but I had set my alarm on my phone just in case. Shuttle was great!"

"Check in went ok. Agent was kind but hotel is run down and you could tell even at check in. Main elevator was down. Finally got Got to our room.... bed looked slept in, and black hairs all over the tub, floor and sink. Drains obviously didn't work so the water backed up with even more hair. Absoutely disgusting. We lowered our number of nights and promptly checked out. No one was at the front desk for over 20 minutes. We are still having issues getting anyone to reply and return our money....

"Started here for weekend baseball series. Only 15 or so minutes to downtown. Friendly staff. 12pm checkout on day we were there was great. Breakfast was adequate. Clean room and updated bathroom. Overnight nose not an issue"

"El lugar está bien limpio y tiene muy buena ubicación cerca del aeropuerto"

"Good staff and family friendly "

"Good"

"I would give it 1 star for the quietness, thats all."

"Yes"

"This hotel is "

"Staff can be so rude "

"Bad customer service "

"Pet friendly. Very nice!"

"roll in shower room i booked a month ago was given to someone else. sorry, they said."

"We were very grateful for how the front desk handled a tricky situation and accommodated us for an early check-in to allow us to change our attire and attend a work meeting that we had at 3 PM. The room itself was well equipped, and we were pleasantly surprised by the breakfast, which was excellent. There was cleanliness issue in a couple of spots, possibly due to how quickly they had to ready our room. But overall, for longer visits, we'd recommend it for its location, amenities, comfort and...