Hotel Dekat El Mirador Viewpoint

"Such friendly and helpful staff. When they saw me come back with coffee, the next day there was a coffee maker, filters and coffee in our room, no extra charge. When they saw me come back with bottled water, the next day there was a five gallon jug of water with a simple hand pump in our room, no extra charge. Our stay included our choice of free breakfast or free lunch. This is NOT a luxury hotel or a resort. It is a small, local, very authentically Mexican hotel. It is right in the...

"Pros: close to Centro, spacious, kitchen well equipped, A/C in bedroom area (that mostly cooled living room too), big balcony with view, pet friendly. Hostess was very responsive & helpful. Cons (not really cons, just things to CONsider): no check-in desk (it says hotel but it’s more like an Airbnb), 1/2 to 3 flights of stairs so if you have heavy luggage that might be an issue. Handrails only on 1 side of stairs."

"El personal es muy atentos, todos sabían mi nombre… muy personalizado todo. Incluso tuve que utilizar el auto y me entregaron limpio sin pedirlo."

"Amazing property and the location close to main area, Sofia was an amazing host and very helpful."

"I want to start by thanking Laura, who was wonderful and stayed up late to check me in after my flight arrived in the middle of the night. Unfortunately, the rest of my experience was highly disappointing. The next morning, there was a complete lack of staff in the breakfast area. After waiting for a full hour, I finally had to message Laura via WhatsApp just to find out if anyone was available to provide breakfast. The worst part, however, occurred after I checked out. I was inundated with a...

"El hotel es muy lindo y el personal muy atento y amable"

"The apartment was super nice and the location was excellent "

"Food service and ambience are wonderful. This was our third visit. Would love it if they added some lounge chairs so we could enjoy the courtyards and rooftop even more."

"The staff was so helpful with everything especially plans and reservations. Always very clean! Breakfast was incredible!"

"Muy buena y céntrica opción"

"Todo excelente!!👏"

"No words everything was excellent"

"La propiedad esta preciosa, y esta ubicada en un lugar increible. El personal tiene un area de oportunidad grande ya que para lo que estas pagando no te ayudan a resolver, pasaron un par de inconvenientes y nunca pudieron resolver, de hecho ni caso nos hicieron, realmente lamnetable porque las instalaciones, diseño, ubicacion, limpieza de la propiedad es impresionante."

"Convenient location and everyone was friendly and helpful. Had a comfortable relaxing stay in SMA."

"Everything perfect"

"Todo era muy buena. Buen restaurante y buen servicio en total."

"El hotel es precioso! Es perfecto para descansar y desconectarte. Nos encantó la comodidad del cuarto, amenidades y el poder descansar. El desayuno es riquísimo y te encuentras en el centro de san Miguel, es perfecto para salir y caminar por donde quieras. El staff está siempre al pendiente de ti, amables y con toda la disposición de ayudarte. Sin duda siempre que volvamos a san Miguel queremos regresar ahí. Nos hicieron sentir en casa, no siempre encuentras lugares así de especiales. Y...

"I liked much of the property. Everything worked well and it’s just like the photos. Next time I will stay further north towards Zona Centro. A note if you’re expecting rain: On our final night the roof leaked onto the bed, then onto the pillow while we slept. Staff first just moved the bed, and only relocated us once the pillow was soaked — despite earlier saying no rooms were free. The on-site team was kind, but the room we paid for was unusable, and the hotel hasn’t answered two follow-ups...