8/10
I was not impressed with being a room at the opposite end of the hotel from the main entrance and not being able to get into the hospital at that end other than banquet rooms doors until 9:00 PM. My cards had to be reset within an hour of checkin as mine didn't work. Staff seemed very inexperienced on Friday. When I went to get my card reset the second time (it was in a legging pocket all by itself) the lady in front of me had experienced needing more than 3 towels as they are a family of 5 and was told they would get her more in the morning and was not offered to find some more to send up until after she asked for the managers card. THEY couldn't seem to answer many of the questions. After I walked away and was standing waiting for the elevator I heard them complaining about such needy customers. I had a great experience in the breakfast room. The food was great a happy friendly helpful staff
Nicole
Menginap 1 malam pada Jul 2025