Servis Apartment di Ecuador

"We couldn't have asked for a better experience than we received at the fantastic hotel. The location is perfect for touring the Centro area of Cuenca and has access to multiple types of transport (train, taxi, etc). The staff is absolutely exceptional. The best hospitality I can ever recall. Their hospitality and level of care is equivalent to any top hotel in the world. Their communication is also exceptional before and throughout the experience. They were eager to accommodate our last minute...

"To be honest, the hotel breakfast wasn’t the best. The bread was cold, and there was no hot water for the shower."

"Great service and the ambient is very cozy and rustic."

"This is an excellent authentic Quito apartment. Offering plenty of space including kitchen it is well located for a stay in Quito. The rooms are clean and its charm really is its traditional feel. However what adds to the excellence is the attention to detail of the Moreno family - they are brilliant. Their aim is to ensure you have a brilliant stay and will do all they can to help this to happen - organise taxis, recommend restaurants, help you with trip planning - you ask and they will do all...

"Really welcoming and helpful staff"

"Great spot "

"Everything is safe and very comfortable. If you have a car there's a garage where you can park, the door is automatic. "

"The address of this hotel is an scam...never I was able to get the hotel or comunicatel with the administration. Every time that I called NOIBODY answered , the driver called , my friend calledI with no response. I was looking for the address for more than one hour(1hr and 10 min) Nobody knew about that hotel. I incurred on expenses for traveling THE ADRESS DO NOT EXIST... I I had to pay EXTRA for an hotel because it was Sunday. Neither The platform(hotel com or the...

"No hubo ningúna comunicación entre hotels.com y el hotel en cuestión, me dijeron en todo momento que no sabían de mi reservación espere mucho tiempo a que me solucionaran y eso no sucedió, estoy pidiendo mi reembolso, ya que me tuve que ir a reservar a otro sitio."