East Grinstead Spa Hotels

"Paul and Paul at the Door and Concierge tru Brits, excellent Manners and demeanor, it’s important I feel, to promote a British Staff here, to preserve the essence of this English treasure"

"A dated Hotel, the Bloc Hotel in the South Terminal is much more convenient to get to with new and modern rooms"

"Front counter staff fantastic"

"Breakfast was expensive, so I only had it on my first morning. I rang reception to ask for a Hairdryer as the one in my room didn't work ! I ended up drying my hair in the sun through my window as after waiting 30 mins I never received a replacement, I was really disappointed as the card in the room say's " don't worry if you forget anything, just call reception" !! My room was great & view of the sea, terrific.The staff in Leo's were exceptional, that made my stay."

"We had a great little stay here for my daughters 18th birthday. Free cookies on arrival, plus cans water for the room. The room was spotless on arrival. We used the facilities and enjoyed both the gym and the pool. We will be back! Highly recommend."

"Room had no heating, it was broken. Small oil filled radiator inadequate to heat the room. Asked for another duvet, never arrived. Slept in a jumper! Shocking, wouldn’t stay again! "

"Great staff, beautiful room with a great view."

"The character of the builder was amazing. The setting the location was perfect.."

"I have stayed at this hotel before, but unfortunately this visit was disappointing. The room was not up to standard—the floor was squeaky, the carpet appeared worn and uneven, and one of the towels had a stain. I also had difficulty sleeping due to a persistent noise, which may have been from the air conditioning or a nearby generator. Additionally, the price of water at the bar was excessively high. On a positive note, the staff were excellent—friendly and helpful throughout my stay. However, overall, this experience did not meet expectations."