Hotel Dekat East Durham Heritage and Lifeboat Centre

"House wasn't cleaned prior to our stay and the company refused to come out and clean the property"

"Friendly staff, good sized, clean rooms."

"Spotless room. Great location for Football ground and city centre. Ate in the hotel restaurant and food was excellent. Recommend the steak. Reasonable prices for a Hilton hotel "

"Lovely hotel, friendly "

"We were visiting friends so only stayed 1 night. Room was clean and bed comfy. Breakfast was really nice. Full English beautifully cooked and perfect poached eggs! "

"Clean room,comfy bed and pillows, very hot in the room but nice ,did turn the radiator down a bit, lady on check in very helpful. "

"The hotel has fabulous Christmas decorations that make it feel even cosier and more inviting. The staff were really friendly, professional & welcoming. The room was a good size and clean and well presented, as was the bathroom. The bar area was relaxed and had a nice atmosphere. Only one issue during the visit. The breakfast sandwiches were in stotties that seemed a bit stale. We didn’t feed this back at the time, which I now realise was unfair. Apologies."

"Lovely place with friendly atmosphere and terrific breakfast. We had an ocean view room with window ledge that I sat in for hours reading and looking Restaurant was happy to bring small order of food to the room as I was recuperating from slipping on ice earlier in the day. Will stay again for 3 nights next week while mother of partner remains in hospital. "

"Didnt have breakfast ,or meals but they looked very good ,room service very good ,staff friendly "

"we didnt eat breakfast"

"Amazing as always."

"All the staff were very friendly and helpful, since I’m disabled. They helped me up and down the stairs and Owen put our luggage in our rental car. Hannah and Beth were also wonderful, with other help. "

"As a single female working away from home I felt most looked after and safe. I also had the best sleeps ever, all warm and toastie. They have a calvery through the week which was great."

"Fantastic place with friendly staffs"

"I like this hotel. The Staff are friendly. I just thibk recently the price is a far too much. It used to be so much cheaper"

"What a wonderful stay. I highly recommend Ramside hall for a getaway. Excellent spa and views."

"Staff were amazing and room was clean and very comfortable."

"Clean & comforts, but there’s no table which even can’t have a simple breakfast. Have 2 sofa which are no use for us. It’s better to have a table & storage drawer."

"Amazing room"

"Nice"