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"Excellent two night stay. Lovely large room with lounge area which we later found out was the bridal suite. Room had bath and shower, bath towels could have done to be larger. Breakfast and lunch in the restaurant was very good. I am coeliac requiring gluten free and the staff were excellent and helpful especially Michael. Very local to station and town "

"I discovered this hotel last year and liked it so much that it was a no-brainer to return this year. It was every bit as good. The staff are lovely. The rooms are designed perfectly and kept spotless. The breakfasts are excellent, although they have increased in price since last year. The location could scarcely be beaten: a five-minute walk from the Central Station, yet quiet enough for a very restful night's sleep. My only suggestion for improvement would be to alter the harsh lighting in the bathroom, which adds 20 years to anyone's age. Bleach-white LED lights from overhead wash out your face and throw all your blemishes and wrinkles into a geriatric relief map. When the time comes to upgrade the bathrooms, consider placing the ceiling lights slightly behind where the person will be standing at the sink then angle the beam so that the lighting bounces off the mirror into the person's face. This is still bright, but it softens their appearance (it's an old design trick). As q quick fix, you might even be able to warm the LED lights without too much hassle because most are switchable these days."

"Absolutely wonderful stay very friendly receptionists, a very friendly gentleman on breakfast made a big difference to our breakfast experience. "

"Limited parking. Had to park in the station parking area."

"First time staying, perfect for stop over, room spacious exceptional clean staff friendly and all the amenities that you require. Very pleasant stay indeed will definitely book again "

"We were very impressed with the Indigo, such a beautiful building, renovated to a super high standard. Our room was spacious, bathroom facilities amazing and excellent facilities. Breakfast was varied and hearty in a lovely environment. We also used the lower ground coffee shop. They were so friendly and helpful. "

"Fabulous hotel on the Quayside… giving the Mal much needed competition .. better value, much nicer hotel, great staff and service … highly recommended… our new go to hotel in Newcastle. "

"Very nice hotel, easily walkable to train station, attractions and shops."

"Staff went above and beyond to make certain you had whatever you needed"