Hotel di Dungalpitiya

"Arrived after a long flight from Australia at 1.30am. The gates were closed and the place was in darkness. Our taxi driver tried ringing and banging on the gates but to no avail. We had to go to another hotel and pay slot more. Not happy about this."

"Overall a bad experience. There are far better hotels/stays for just a few more quids: Room condition: Degraded, dirty and with questionable stains everywhere and we witnessed ants moving pieces of food from under the bed (see photos). Cupboard couldn’t close properly and pops open midnight. Windows had strong watermarks so you can’t really enjoy the view. Service: The manager look-a-like gives zero respect to customers, abruptly stopping people mid sentence to say whatever he needs to say....

"The hotel is new ans clean, staffs are very friendly and helpful. Area of improvement are as follow, 1. Toilet water pressure is too low 2. No hangers provided for cloth and towel 3. No handing hooks in the toilet 4. No spoon "

"Sehr nettes und hilfsbereites Personal. Zimmer sauber und gross. Der Pool ebenfalls sehr einladend. Ich würde wieder kommen. "

"very amazing location to rest"

"Excellent "

"ホテル周辺の環境も良く、非日常を味わうことができ、とてもリラックスできた。また、スタッフもとてもホスピタリティが高く、非常に満足だった。またぜひ、ゆっくり滞在したい。"

"Clean rooms. Staff very nice & helpful. Airport Shuttle provided. "

"The staff at this hotel are exceptional; I've never encountered such helpful service during my travels through over 30 countries. They go above and beyond to assist. When I booked a car and the driver was delayed, the staff quickly ordered another one through their phone and guided the driver exactly where to go. Despite being a little late for our intercity train, their support was outstanding—they even texted me to confirm I boarded the train. I didn’t miss it. That’s how caring they are. They...

"Excellent transit hotel - sparkly clean and everything feels new and well managed. Easy transfer to airport from hotel. Highly recommend."

"The selection for their morning breakfast buffet is very varied. The staff is busy during rush hour; they seem overwhelmed at times. Their housekeeping standards cannot match those of their properties in Hong Kong or mainland China. The Chinese restaurant Shang Gong is one of the best in the country, and its staff is very attentive and courteous. "

"Sehr nettes Personal. In der Nähe vom Flughafen."