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Ulasan tentang Towers Rotana

4 out of 5
Towers Rotana
Sheikh Zayed Road, Dubai

Ulasan

8.6

Cemerlang

Penilaian 10 - Cemerlang. 346 daripada 771 ulasan" "
Penilaian 8 - Baik. 330 daripada 771 ulasan" "
Penilaian 6 - Boleh diterima. 68 daripada 771 ulasan" "
Penilaian 4 - Lemah. 13 daripada 771 ulasan" "
Penilaian 2 - Teruk. 14 daripada 771 ulasan" "

9.0/10

Kebersihan

8.8/10

Kakitangan & perkhidmatan

9.0/10

Kemudahan

8.6/10

Keadaan hartanah & kemudahan

8.0/10

Mesra alam

Ulasan

10/10 Cemerlang

Sven

Mengembara bersama pasangan
Sukakan: Kebersihan, kakitangan & perkhidmatan, kemudahan, keadaan hartanah & kemudahan
Schöne geräumige Zimmer, nettes Personal und eine gute Lage
Menginap 9 malam pada Apr 2024
Respons daripada Towers Rotana Hotel pada 10 Mei 2024
Dear Sven,Thank you for your review on Expedia.We are delighted to have surpassed your expectations and provided you with the genuine Rotana experience that we consistently aim to deliver. We eagerly anticipate welcoming you back soon.With best regards,Stefan ThumigerGeneral Manager

10/10 Cemerlang

Nasim

Sukakan: Kebersihan, kakitangan & perkhidmatan, keadaan hartanah & kemudahan
Great
Menginap 3 malam pada Apr 2024
Respons daripada Towers Rotana Hotel pada 8 Mei 2024
Dear Nasim,Thank you for your review on Expedia.We truly appreciate your positive ratings and are thrilled to learn that we met your expectations during your stay with us. We all eagerly look forward to welcoming you back again soon.With best regards,Stefan ThumigerGeneral Manager

10/10 Cemerlang

Pierre

Pengembara perniagaan
Sukakan: Kebersihan, kakitangan & perkhidmatan, kemudahan, keadaan hartanah & kemudahan
The nicest and most helpful staff I have ever encountered in my many hotel stays
Menginap 15 malam pada Apr 2024
Respons daripada Rotana Guest Satisfaction Survey pada 6 Mei 2024
Dear Pierre,Thank you for your review on Expedia.We greatly appreciate hearing about your experience. Your gracious feedback will be shared with our team to inspire and encourage them to maintain exceptional service standards for all our guests. Thank you once again for your valuable input, and we eagerly anticipate the chance to welcome you back in the near future.With best regards,Stefan ThumigerGeneral Manager

10/10 Cemerlang

Abdullah, Riyadh

Sukakan: Kebersihan, kakitangan & perkhidmatan, kemudahan, keadaan hartanah & kemudahan
احب المنطقة وطريق الشيخ زايد تتوفر فيه كل الاحتياجات ويعتبر متوسط للمدينة
Menginap 4 malam pada Apr 2024
Respons daripada Towers Rotana Hotel pada 8 Mei 2024
Dear Abdullah,Thank you for your review on Expedia.It was a pleasure to have you as our guest at Towers Rotana, and we are thrilled to learn that our products and services exceeded your expectations. Thank you once again for your kind words, and we eagerly look forward to welcoming you back to Towers Rotana.With best regards,Stefan ThumigerGeneral Manager

2/10 Teruk

Alireza

Mengembara bersama keluarga
Tidak sukakan: Kebersihan, kakitangan & perkhidmatan, kemudahan, keadaan hartanah & kemudahan
Since when have our standards for 4 and 5-star hotels dropped so low? The things that bothered me the most about our stay include: The concierge was indifferent to our presence and offered no assistance with our luggage. There was no help provided in hailing a taxi. The majority of the staff were rude, with the exception of one individual named Mohammadreza. Surprisingly, there was a charge for ice. The beds were uncomfortable, and the bathrooms were cramped. I cannot recommend staying here at all
Menginap 1 malam pada Apr 2024
Respons daripada Towers Rotana Hotel pada 8 Mei 2024
Dear Alireza,Thank you for your review on Expedia.We regret to know that we were unable to meet your expectations during your stay with us.We have taken necessary steps based on your feedback to prevent any recurrence of such unpleasant situations. We assure you and all our guests that you'll receive the service standards promised by us and rightfully deserved by you. We sincerely apologize for any inconvenience caused; your comments are highly valued, and we're committed to improvement.We hope this experience won't deter you from choosing our hotel in the future. We eagerly anticipate welcoming you back to Towers Rotana - Dubai, where we guarantee our utmost attention and service at all times.Sincerely yours,Stefan ThumigerGeneral Manager

10/10 Cemerlang

Valeria

Mengembara bersama keluarga dan kanak-kanak
Sukakan: Kebersihan, kakitangan & perkhidmatan, kemudahan, keadaan hartanah & kemudahan
We had a very good stay at Towers Rotana, I liked the hotel and the room was good but small for 4 people. The pool and bar and restaurantes are very helpful travelling with kids. Very near the metro station. There should be more than one shuttle offered for the amount of people staying at the hotel.
Menginap 3 malam pada Mac 2024
Respons daripada Towers Rotana Hotel pada 3 Apr 2024
Dear Valeria,Thank you for your review on Expedia.It is truly a pleasure to read about how fantastic your visit was at Towers Rotana. Thank you for all your kind comments, and we eagerly look forward to welcoming you again in the future.With best regards,Stefan ThumigerGeneral Manager

10/10 Cemerlang

Lidia

Menginap 3 malam pada Mac 2024
Respons daripada Towers Rotana Hotel pada 8 Mei 2024
Dear Lidia,Thank you for your review on Expedia.We truly appreciate your positive ratings and are thrilled to learn that we met your expectations during your stay with us. We all eagerly look forward to welcoming you back again soon.With best regards,Stefan ThumigerGeneral Manager

6/10 Boleh diterima

Violeta

Mengembara bersama keluarga
Sukakan: Kebersihan
I can t charge the phone near bed, the food was bed, fast food veryday the same, the most from the staff treat arogand the people, the pool is very very small, If you don't have all inclusive, the prices are very very big!!!!! A coffe 6€ !!! I pay it extra Windows view i dont become... to much money for this hotel and for the conditions
Menginap 4 malam pada Mac 2024
Respons daripada Towers Rotana Hotel pada 21 Mac 2024
Dear Violeta,Thank you for your review on Expedia.We sincerely apologize for the inconveniences you experienced during your stay. Your feedback is important to us, and we are committed to addressing these issues promptly. We regret that your experience did not meet your expectations, and we hope to have the opportunity to better serve you in the future.Sincerely yours,Stefan ThumigerGeneral Manager

10/10 Cemerlang

Pirathipan

Mengembara bersama keluarga
Sukakan: Kebersihan, kakitangan & perkhidmatan, keselesaan bilik
Tidak sukakan: Keadaan hartanah & kemudahan
Menginap 1 malam pada Jan 2024
Respons daripada Towers Rotana Hotel pada 28 Feb 2024
Dear Pirathipan,Thank you for your review on Expedia.It is always rewarding to receive such praise regarding our products and services. Compliments like yours keep us all very motivated in creating an amazing experience for our guests. The whole team looks forward to welcoming you back soon.With best regards,Stefan ThumigerGeneral Manager

10/10 Cemerlang

Kirthi

Mengembara bersama keluarga
Sukakan: Kebersihan, kakitangan & perkhidmatan, kemudahan, keadaan hartanah & kemudahan
Really great staff and service. Quality accommodation
Menginap 5 malam pada Dis 2023
Respons daripada Towers Rotana Hotel pada 11 Jan 2024
Dear Kirthi,Thank you for your review Expedia.We feel honored to hear that you had an exceptional time with us. Our team is unwavering in its dedication to delivering outstanding experiences for our guests, making your positive feedback of utmost significance to us. We eagerly anticipate your return in the near future.With best regards,Stefan ThumigerGeneral Manager

8/10 Baik

HASHEM

Mengembara bersama keluarga
Sukakan: Kebersihan, kakitangan & perkhidmatan, keadaan hartanah & kemudahan, keselesaan bilik
A Wonderful New Years Stay
A wonderful hotel to stay at. The amazing staff went above and beyond to make our stay memorable. We went there for the New Year holiday and had an amazing experience while staying at Towers Rotana.
Menginap 5 malam pada Dis 2023
Respons daripada Towers Rotana Hotel pada 11 Jan 2024
Dear Hashem,Thank you for your review on Expedia.We are glad to know that you had an amazing time at the hotel. We will definitely share your comments with our team as this proves to be highly motivational and allows us to continuously exceed the expectations of our guests. We look forward to welcoming you back at Towers Rotana.With best regards,Stefan ThumigerGeneral Manager

4/10 Lemah

Faisal

Mengembara bersama keluarga
Sukakan: Kebersihan, kakitangan & perkhidmatan
We were family of five, room we were offered was not big enough for 5
Menginap 5 malam pada Dis 2023
Respons daripada Towers Rotana Hotel pada 11 Jan 2024
Dear Faisal,Thank you for your review on Expedia.We greatly value your feedback and ratings as they help us in our ongoing efforts to surpass our guests' expectations. Your kind feedback is much appreciated, and we eagerly anticipate the opportunity to welcome you back to Towers Rotana.With best regards,Stefan ThumigerGeneral Manager

10/10 Cemerlang

Jean

Mengembara bersama keluarga
Sukakan: Kebersihan, kakitangan & perkhidmatan, keadaan hartanah & kemudahan, keselesaan bilik
Menginap 9 malam pada Dis 2023
Respons daripada Towers Rotana Hotel pada 11 Jan 2024
Dear Jean,Thank you for your review on Expedia.We greatly value your feedback and ratings as they help us in our ongoing efforts to surpass our guests' expectations. Your kind feedback is much appreciated, and we eagerly anticipate the opportunity to welcome you back to Towers Rotana.With best regards,Stefan ThumigerGeneral Manager

10/10 Cemerlang

Andrew

Pengembara perniagaan
Sukakan: Kebersihan, kakitangan & perkhidmatan, keadaan hartanah & kemudahan, keselesaan bilik
Quiet quality hotel
Loved the hotel. Would recommend. Very much like Club Membership
Menginap 3 malam pada Sep 2023
Respons daripada Towers Rotana Hotel pada 19 Dis 2023
Dear Andrew,Thank you for your review on Expedia.It is truly a pleasure to read how fantastic your visit was at Towers Rotana. Thank you for all your kind comments and we look forward to welcoming you again in the future.With best regards,Stefan ThumigerGeneral Manager

10/10 Cemerlang

Timothy

Menginap 7 malam pada Dis 2023
Respons daripada Towers Rotana Hotel pada 19 Dis 2023
Dear Timothy,Thank you for your review on Expedia.We greatly value your feedback and ratings as they help us in our ongoing efforts to surpass our guests' expectations. Your kind feedback is much appreciated, and we eagerly anticipate the opportunity to welcome you back to Towers Rotana.With best regards,Stefan ThumigerGeneral Manager

8/10 Baik

Masaru

Menginap 2 malam pada Nov 2023
Respons daripada Towers Rotana Hotel pada 19 Dis 2023
Dear Masaru,Thank you for your review on Expedia.We greatly value your feedback and ratings as they help us in our ongoing efforts to surpass our guests' expectations. Your kind feedback is much appreciated, and we eagerly anticipate the opportunity to welcome you back to Towers Rotana.With best regards,Stefan ThumigerGeneral Manager

8/10 Baik

Niels E

Pengembara perniagaan
Sukakan: Kebersihan, kakitangan & perkhidmatan, keadaan hartanah & kemudahan, keselesaan bilik
Nice hotel
Menginap 5 malam pada Nov 2023
Respons daripada Towers Rotana Hotel pada 21 Nov 2023
Dear Niels E,Thank you for your review on Expedia.We truly appreciate your ratings and happy to read that we met your expectations during your stay with us. We all look forward to welcoming you back again soon.With best regards,Stefan ThumigerGeneral Manager

10/10 Cemerlang

Morne

Pengembara perniagaan
Sukakan: Kebersihan, kakitangan & perkhidmatan, keadaan hartanah & kemudahan, keselesaan bilik
Menginap 4 malam pada Nov 2023
Respons daripada Towers Rotana Hotel pada 21 Nov 2023
Dear Morne,Thank you for your review on Expedia.We are pleased to hear that your experience was exceptional. We sincerely thank you for your kind feedback and eagerly anticipate the opportunity to welcome you again in the near future.With best regards,Stefan ThumigerGeneral Manager

10/10 Cemerlang

LinChing

Menginap 5 malam pada Okt 2023
Respons daripada Towers Rotana Hotel pada 21 Nov 2023
Dear LinChing,Thank you for your review on Expedia.We truly appreciate your ratings and happy to read that we met your expectations during your stay with us. We all look forward to welcoming you back again soon.With best regards,Stefan ThumigerGeneral Manager

8/10 Baik

Pengembara yang disahkan

Pengembara perniagaan
Sukakan: Kebersihan, kakitangan & perkhidmatan, keselesaan bilik
Business traveller
Good business hotel in an excellent location close to the Financial center metro station. Good service, the breakfast area is quite small so sometimes you had to wait in a line to get in. The pool in the building is great, but they could perhaps close at 8 pm instead of 7 pm.
Menginap 8 malam pada Okt 2023
Respons daripada Towers Rotana Hotel pada 24 Okt 2023
Dear Valued Guest,Thank you for your review on Expedia.We are delighted to hear that your experience was truly exceptional. We genuinely appreciate your kind feedback and eagerly anticipate the opportunity to welcome you again in the near future.With best regards,Stefan ThumigerGeneral Manager

6/10 Boleh diterima

Pengembara yang disahkan

Pengembara perniagaan
Sukakan: Kebersihan, kakitangan & perkhidmatan, keselesaan bilik
Ok.
Helt ok hotell. Bra service, men lite slitet. God frukost. Kändes som att prisnivån var mer än hotellets kvalitet, både på mat och rum, och vad gäller hållbarhet tycker jag att den var noll. Fast jag uttryckligen bad om att de inte skulle byta handdukar och lakan gjordes det. Varje dag.
Menginap 7 malam pada Okt 2023
Respons daripada Towers Rotana Hotel pada 24 Okt 2023
Dear Valued Guest,Thank you for your review on Expedia.We highly esteem your feedback and ratings, as they play a crucial role in our continuous endeavors to exceed our guests' expectations. Your generous feedback is deeply valued, and rest assured, the required improvements will be implemented. We eagerly look forward to the chance to welcome you back to Towers Rotana.Sincerely yours,Stefan ThumigerGeneral Manager

8/10 Baik

Kenneth

Sukakan: Kebersihan, kakitangan & perkhidmatan, kemudahan, keadaan hartanah & kemudahan
Quiet location
Menginap 3 malam pada Okt 2023
Respons daripada Towers Rotana Hotel pada 17 Okt 2023
Dear Kenneth,Thank you for your review on Expedia.We truly appreciate your ratings and happy to read that we met your expectations during your stay with us. We all look forward to welcoming you back again soon.With best regards,Stefan ThumigerGeneral Manager

8/10 Baik

matan, Fort lauderdale

Mengembara bersama keluarga dan kanak-kanak, Mengembara bersama keluarga
Sukakan: Kebersihan, kakitangan & perkhidmatan
Housekeeping guy on our floor was great !
Menginap 1 malam pada Sep 2023
Respons daripada Towers Rotana Hotel pada 11 Okt 2023
Dear Matan,Thank you for your review on Expedia.We are honored to learn that you had a remarkable time with us. Our team is continuously committed to providing the best experiences for our guests and thus, your positive feedback is truly important to us. We look forward to welcoming you back in a not so distant future.With best regards,Stefan ThumigerGeneral Manager

8/10 Baik

Abdulrahman

Mengembara bersama pasangan
Sukakan: Kebersihan, kakitangan & perkhidmatan, kemudahan, keadaan hartanah & kemudahan
Overall pretty good
Menginap 3 malam pada Sep 2023
Respons daripada Towers Rotana Hotel pada 11 Okt 2023
Dear Abdulrahman,Thank you for your review on Expedia.It is truly a pleasure to read how fantastic your visit was at Towers Rotana. Thank you for all your kind comments and we look forward to welcoming you again in the future.With best regards,Stefan ThumigerGeneral Manager

6/10 Boleh diterima

Pengembara yang disahkan

Pengembara perniagaan, Mengembara bersama keluarga
Hotel seems a little dated compared to surrounding hotels....mediocre service....great location....friendly staff
Menginap 5 malam pada Sep 2023
Respons daripada Towers Rotana Hotel pada 25 Okt 2023
Dear Valued Guest,Thank you for your review on Expedia.We are pleased that we could exceed your expectations and provide you with the true Rotana experience that we strive to uphold. We look forward to welcoming you back soon.With best regards,Stefan ThumigerGeneral Manager

10/10 Cemerlang

Josefina

Mengembara bersama kumpulan
Sukakan: Kebersihan, kakitangan & perkhidmatan, kemudahan, keadaan hartanah & kemudahan
All the staff and the lady who checked us in where all so polite and helpful. We had an upgrade with the room as they couldn't provide us with an earlier check-in as was requested a few weeks prior. This place was so very much accommodating that even an extension on room stay was needed and they did that with charge from the original room not the upgraded room. A big thank you from us in room 1415. We highly recommend this hotel. It's close to the metro too.
Menginap 5 malam pada Sep 2023
Respons daripada Towers Rotana Hotel pada 26 Okt 2023
Dear Josefina,Thank you for your review on Expedia.We are glad to know that you had an amazing time at the hotel. We will definitely share your comments with our team as this proves to be highly motivational and allows us to continuously exceed the expectations of our guests. We look forward to welcoming you back at Towers Rotana.With best regards,Stefan ThumigerGeneral Manager

10/10 Cemerlang

ALEXANDRE

Sukakan: Kebersihan, kakitangan & perkhidmatan, keadaan hartanah & kemudahan, keselesaan bilik
Tudo perfeito! Café da manhã farto, perto da estação do metrô.
Menginap 8 malam pada Ogo 2023
Respons daripada Towers Rotana Hotel pada 26 Okt 2023
Dear Alexandre,Thank you for your review on Expedia.It is truly a pleasure to read how fantastic your visit was at Towers Rotana. Thank you for all your kind comments and we look forward to welcoming you again in the future.With best regards,Stefan ThumigerGeneral Manager

10/10 Cemerlang

Gino Hector M.

Sukakan: Kebersihan, kakitangan & perkhidmatan, keadaan hartanah & kemudahan
Menginap 2 malam pada Ogo 2023
Respons daripada Towers Rotana Hotel pada 25 Okt 2023
Dear Gino,Thank you for your review on Expedia.We greatly value your feedback and ratings as they help us in our ongoing efforts to surpass our guests' expectations. Your kind feedback is much appreciated, and we eagerly anticipate the opportunity to welcome you back to Towers Rotana.With best regards,Stefan ThumigerGeneral Manager

10/10 Cemerlang

Pengembara yang disahkan

Mengembara bersama keluarga
Sukakan: Kebersihan, kakitangan & perkhidmatan, keadaan hartanah & kemudahan, keselesaan bilik
Menginap 2 malam pada Jul 2023

8/10 Baik

Niclas

Menginap 3 malam pada Jun 2023

10/10 Cemerlang

Richard

Menginap 3 malam pada Mei 2023

6/10 Boleh diterima

Robert

Pengembara perniagaan
Sukakan: Kebersihan, keadaan hartanah & kemudahan, keselesaan bilik
Menginap 11 malam pada Apr 2023

10/10 Cemerlang

Zakir

Pengembara perniagaan
Sukakan: Kebersihan, kakitangan & perkhidmatan, keadaan hartanah & kemudahan, keselesaan bilik
Menginap 3 malam pada Apr 2023

10/10 Cemerlang

DHANASHYAM

Mengembara bersama keluarga
Sukakan: Kebersihan, kakitangan & perkhidmatan, kemudahan, keadaan hartanah & kemudahan
Professional staff
Menginap 4 malam pada Apr 2023
Respons daripada Towers Rotana Hotel pada 8 Ogo 2023
Dear Dhanashyam,Thank you for your review on Expedia.We are happy to learn that your experience was a remarkable one. We wish to sincerely thank you for your kind feedback and look forward to welcoming you again in the not-too-distant future.With best regards,Stefan ThumigerGeneral Manager

10/10 Cemerlang

George

Menginap 2 malam pada Apr 2023

8/10 Baik

Mary Ann

Sukakan: Kebersihan, kakitangan & perkhidmatan, kemudahan
Menginap 3 malam pada Feb 2023

8/10 Baik

Salame

Pengembara perniagaan
Sukakan: Kebersihan, kakitangan & perkhidmatan, keadaan hartanah & kemudahan, keselesaan bilik
i stayed for 1 night, i'll be back. clean room very helpfull staff excellant location
Menginap 1 malam pada Feb 2023
Respons daripada Towers Rotana Hotel pada 8 Ogo 2023
Dear Salame,Thank you for your review on Hotels.com.We are happy to learn that your experience was a remarkable one. We wish to sincerely thank you for your kind feedback and look forward to welcoming you again in the not-too-distant future.With best regards,Stefan ThumigerGeneral Manager

10/10 Cemerlang

Miroslaw

Sukakan: Kebersihan, kakitangan & perkhidmatan, kemudahan, keadaan hartanah & kemudahan
.
Menginap 3 malam pada Feb 2023
Respons daripada Towers Rotana Hotel pada 8 Ogo 2023
Dear Miroslaw,Thank you for your review on Expedia.Your feedback and ratings are important to us as these will assist us to ensure we exceed our guests' expectations. Thank you for your kind feedback and we look forward to welcoming you back at Towers Rotana.With best regards,Stefan ThumigerGeneral Manager

2/10 Teruk

Pengembara yang disahkan

Mengembara bersama keluarga
Tidak sukakan: Kebersihan, kakitangan & perkhidmatan, keadaan hartanah & kemudahan, keselesaan bilik
Menginap 6 malam pada Ogo 2020

10/10 Cemerlang

MOHAMMADEBRAHIM

Menginap 1 malam pada Jul 2020

8/10 Baik

ANITA

Pengembara perniagaan
Sukakan: Kebersihan, kakitangan & perkhidmatan, keadaan hartanah & kemudahan, keselesaan bilik
Menginap 1 malam pada Feb 2020

10/10 Cemerlang

Pengembara yang disahkan

Mengembara bersama kumpulan
Sukakan: Kebersihan, kakitangan & perkhidmatan, keadaan hartanah & kemudahan, keselesaan bilik
Menginap 5 malam pada Feb 2020

10/10 Cemerlang

Azad

Mengembara bersama keluarga
Sukakan: Kebersihan, kakitangan & perkhidmatan, keadaan hartanah & kemudahan, keselesaan bilik
Menginap 2 malam pada Feb 2020

10/10 Cemerlang

Isabelle

Sukakan: Kebersihan, kakitangan & perkhidmatan, keadaan hartanah & kemudahan, keselesaan bilik
Menginap 6 malam pada Ogo 2019

10/10 Cemerlang

Rafat

Sukakan: Kebersihan, kakitangan & perkhidmatan, keadaan hartanah & kemudahan, keselesaan bilik
استمتعنا
Menginap 10 malam pada Dis 2019

8/10 Baik

MARTIN

Sukakan: Kebersihan, kakitangan & perkhidmatan, keadaan hartanah & kemudahan, keselesaan bilik
Menginap 5 malam pada Dis 2019

8/10 Baik

Oscar

Mengembara bersama keluarga
Sukakan: Kebersihan, kakitangan & perkhidmatan, keadaan hartanah & kemudahan, keselesaan bilik
Menginap 5 malam pada Dis 2019

10/10 Cemerlang

Pengembara yang disahkan

Mengembara bersama keluarga
Sukakan: Kebersihan, kakitangan & perkhidmatan, kemudahan, keadaan hartanah & kemudahan
Tolles Hotel in guter Lage. Mit Mietwagen kein Problem zu parken, gute Anbindung an die Hauptstraße. Für Fußgänger ist gleich gegenüber der Metrobahnhof.
Menginap 4 malam pada Dis 2019

10/10 Cemerlang

Pengembara yang disahkan

Pengembara perniagaan
Sukakan: Kebersihan, kakitangan & perkhidmatan, kemudahan, keadaan hartanah & kemudahan
personnel!!!! helpful, sincere, professional... nice and agreeable stay!
Menginap 5 malam pada Dis 2019

8/10 Baik

Pengembara yang disahkan

Mengembara bersama pasangan
Sukakan: Kebersihan, kakitangan & perkhidmatan, kemudahan
Property now looking tired. No outside coffee area apart from 6th floor pool deck on adjoining building.
Menginap 11 malam pada Dis 2019