Downers Grove Spa Hotels

"Very pleasant stay."

"The room was clean. The staff had a little trouble, figuring out that we were two separate parties in two separate rooms with one reservation. It took them forever to bring a water kettle to the room."

"Room was cleaned but it was noisy outside."

"Yes "

"Great"

"Very old building, bathroom door doesn't loca"

"I would rate this hotel as good to excellent if not for one employee. I stayed two nights and all the staff including front desk, restaurant and housekeeping were customer friendly and efficient with one exception. I returned back to the main entrance of the hotel on the second night after a long day of attending a burial and memorial service. I made the mistake of asking the person standing at the concierge desk to clarify the direction of the room elevators. He responded demanding to know my room # that I had not committed to memory. His hostility made me feel more like somewhere attempting to cross enemy lines than a paying guest of the hotel that employs him. Overall Chicago is one of the friendliest big cities, Hilton needs to lose this guy fast."

"amenities were great and the Staff was welcoming. "