6/10 Boleh diterima
Fiona
Mengembara bersama pasangan
5 Jun 2024
Sukakan: Kebersihan
We had an issue at check-in when we were given a room that turned out to be smaller than we had reserved even though the receptionist asked if we had reserved a triple room . I went back to check-in and she gave me keys to another room . This also was a double room and when U went back to reception she said I must be wrong and insisted she accompany me to see the room ! She apologised once she saw it and finally we were given the room I had reserved, the same as I. The photo ! I have been travelling for forty years and this was a first ! The lift was an issue, you could access the lift from the street without needing a room key ! We saw this as a security risk , again we have never experienced this in a hotel . The list was out of action for half a day during our stay . The towels in the bathroom were thin cotton so not great at drying . The room condition was good. The hotel is by the port and we were woken early by the restaurant next door emptying glass and the boat people getting ready . We wouldn’t recommend this hotel
Fiona
Menginap 3 malam pada Jun 2024