Exterior
Check availability

Reviews of Hotel Les Grains D'argent

3 out of 5
Hotel Les Grains D'argent
1 All. du Petit Bois, Dizy, Marne

Reviews

9.4

Exceptional

Rating 10 - Excellent. 8 out of 9 reviews" "
Rating 8 - Good. 0 out of 9 reviews" "
Rating 6 - Okay. 0 out of 9 reviews" "
Rating 4 - Poor. 1 out of 9 reviews" "
Rating 2 - Terrible. 0 out of 9 reviews" "

9.6/10

Cleanliness

9.8/10

Staff & service

9.0/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

10/10 Excellent

Verified traveller

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Memorable Experience!
Fantastic hotel. Great service, rooms are very clean and they take pride in their establishment. Will be our go-to hotel whenever we are in Epernay.
Stayed 1 night in Dec 2023

4/10 Poor

Kika

Liked: Staff & service
Disliked: Property conditions & facilities, room comfort
Outdated hotel, awful bed, bad smell in room
We could check in early which was great. Otherwise it is an outdated hotel, the room had a strong bad smell, you can hear people talk in other rooms via the bathroom vent / pipes (?), the bed is AWFUL, the mattress is sagged in the middle; it’s old and needs replacement.
Stayed 1 night in Sep 2023
Response from Hotel Les Grains d'Argent on 16 Sept 2023
Dear,I appreciate you taking the time to share your experience.We continually strive to make our guests' stay as pleasant as possible, and receiving feedback from our guests reinforces our commitment to excellence and satisfaction.I have noted your comment regarding the room, and I am surprised to read your experience, knowing that generally, this is a point on which we usually excel.On behalf of the entire team at the Grains d’Argent Hotel, we thank you for your trust, and we hope to see you again when your travels bring you back to the region.Xavier

10/10 Excellent

Marcel

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jan 2024

10/10 Excellent

Roland

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2023
Response from Marc on 18 Nov 2023
Bonjour Monsieur COUPPEY,Merci de votre note qui conforte notre politique de service envers notre clientèle.Nous vous souhaitons de bonne fêtes de fin d'année et vous attendons en 2024 pour d'autres séjours.CordialementMarc

10/10 Excellent

EMI

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Oct 2023

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2023
Response from Hotel Les Grains d'Argent on 17 Sept 2023
Thank youMerci