Western Province Hotels with Spa

"At check-in, we were told our room was not ready even though we arrived 2 hrs after check in time, when I questioned why that was the case for a “5 star” hotel, they miraculously found another room available to give us, figure that! There were plenty of friendly staff, but they were not attentive. We had dinner in the Indian restaurant - good quality and nice food. Overall, I would say “faded glory” in style and character - may not stay again here."

"Excellent hotel "

"Yes"

"We had a fantastic stay at Granbell, many thanks. The room was fantastic, the staff excellent and the included breakfast phenomenal. We would love to stay again. "

"The friendly & very capable staff were the highlight for us.. Nothing was too much trouble & they were eager to help.."

"Great location and nice to stay in such an historic hotel. The room was comfortable but lacked some of the modern amenities - although recently renovated. Only warm water at best in the shower. Breakfast was great as was the meal we had in the 1864 Restaurant. We would definitely stay there again as the overall experience outweighed the few negatives."

"Great stay, extremely clean and well managed property. "

"Overall a great experience in a true 5 star. Everything is nice, modern, well maintained, with nice and helpful service. Pool is great and calm, spa is beautiful and professional, restaurants are very good. Breakfast is rich. In short, recommended."

"Overall the stay was great and we were also pleased with the breakfast options… some minor upkeep and air filtration improvements would be super helpful to guests with allergies:)"