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"We booked the most expensive room which cost a fortune. When we arrived the room was occupied as they had sold it twice. They put us in the cheapest room with noisy air conditioning and no lock on the patio door. Blaned Hotels.com and offered no compensation or even a courtesy something. "

"Ocean view"

"Hotel location in heart of Fort Galle excellent. Staff service, friendliness and willingness to accommodate excellent. Beautiful buildings well restored. Excellent breakfast. I assume they are not 5 star as only provide some of the little extras in room that you would normally expect from like properties eg tissues, body lotion etc but that didn’t bother us! Our bed was a little saggy but that is the only fault we could find. They even gave us a very late checkout at no cost when we offered to pay which was very much appreciated & totally not expected. Highly recommend."

"Great view and great stay to just relax."

"Nice sea view "

"The website really doesn’t do the hotel justice - we would have stayed longer had we known how amazing it is. The whole experience from start to finish was stunning - we loved this hotel."

"The check-in for this property is very problematic. Note that their credit card reader doesn’t always work. And they are very lucky if you try to pay with cash about the condition of your bills. The slightest crease on a bill and they won’t take it. This makes paying for the property difficult and a completely unnecessary headache. "

"Absolutely a superb experience! Such friendly staff, helpful at all times. Lovely to have a “private” beach and combine relaxation with experiences arranged by a knowledgeable staff. "

"The Bartizan's rooms were spacious and clean. The bathroom was gorgeous. The breakfast was generous, and we were given a packed breakfast on the day we left early. The staff were very attentive. It is located on the coast and walkable to loads of shops and restaurants. It was our favourite hotel in the two weeks we spent in Sri Lanka. "