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"Friendly front end staff, good location and services, room was quite clean, some issues booking via hotels.com as hotel couldn't find the booking initially"

"The room was clean and comfortable and there was a fan in the room so it didn’t get too hot. The host spoke good English which was really helpful and the family were friendly and welcoming. It was possible to organise boat trips here to some of the different beaches. It was also only 5mins scooter ride down to a beach with great snorkelling where we saw lots of the banggai cardinal fish! We didn’t have dinner here but for breakfast we had some donuts which was nice. The bathroom was clean with...

"friendly and helpful staff. Great view from the lobby"

"Staff are amazing and couldn’t do enough for you, very clean and comfortable and would stay there again when next in palu."

"Great service, great hotel, we are happy! Thank you!"

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"From the black mould around my sink in my room, to a restaurant patio covered with 7 or 8 dirty tables and no other patrons around for over an hour, to them lying in their Expedia listing saying they offer an area shuttle and a FREE airport shuttle - this place was horrible to stay at and I never will again. I was warned not to go here and instead to Swiss Bell or something, and I should have listened. For the shuttle, I’d understand if it was just out of service that day or something - but...

"Excellent stay here we enjoyed our wedding the staff were brilliant. Thank you"

"It locates in the center of Palu, so easy to contact with all in Palu."

"This hotel surpassed our expectations. First up, it costs half of some of the other competitors in the area but is absolute excellence. The building and rooms feel spotless and clean. But more importantly the staff was beyond exceptional. We only checked in for 4 hours due to a very early morning departure flight, the receptionist had arranged their free airport shuttle to be there on time and even had prepared breakfast containers for on the go, as he knew we didn’t have time to wait for the...