Search Souss-Massa Hotels

"A total mixed bag! The good - the staff here are lovely, a specific shout out to the lovely man who looks after the pool and sports. He’s kind, friendly, fun and helpful to adults and engaging to kids. Location is good, it felt safe, quiet, and yet is walkable to all main amenities and if you don’t want to walk taxis are easily available The bad, which sadly outways the good- We had to change room due to balcony doors which didn’t lock (they must have known, the handle was hanging off!). We changed room and I found a massive pile of hair pulled from the plug hole and left in the side, yet I’d seen the cleaner cleaning the room The breakfast is sooooo poorly organised. There is cereal but no milk until you ask for it. It’s warm. Then you have to ask for a spoon. The hot drink machine is sporadic. Its opening times are 7-10am however you can arrive at 8.30 and no tables are laid, half the food isn’t out/ready. It felt like hard work Pool towels are ragged and frayed The pool is a real feature of the hotel, and lovely…..until it turned bright green and had floating mold in it. When I mentioned h the is to reception she twice denied it until another staff agreed with me. It wasn’t a little bit of mold/algae, it was unswimable and they started draining it! If you can stay here for a bargain, do it as rooms were nice, I’m sure the pool will be soon sorted….. but overall I wouldn’t stay here again. Too many problems. More 2 star than 5"

"I absolutely love this resort hotel. The location is ideal as it is close to the beach and restaurants. The hotel has its own private beach area as well. The hotel grounds and the pool area were immaculate. My room was beautiful, bright, clean, and comfortable. I love the shower head. My view was impeccable. The front desk staff, especially Mustafa, the cleaning staff, the dining staff and the club jumbo guys were all kind, friendly, and accommodating. The breakfast buffet was plentiful and delicious. I particularly enjoyed the omelette station. The lady who made my omelette every day is talented. I truly enjoyed my stay and I’m looking forward to returning to the Allegro Hotel!"

"Breakfast was ok, not exactly a wide selection. Amenities are great but I wouldn’t say it is a 5star service. "

"This hotel doesn’t have any entertainment in evening food is good. I time I was staying there there was having building work done so not good. Cleanest was 10 I wouldn’t stay at this hotel again very noisy due to my room was on main room also nigh club at opposite the hotel."

"The food is very very good tending to excellent. Staff service is very helpful but not 5 star. Still, great location"

"This place is incredibly good value the food is fantastic and the staff just so lovely. Lots of entertainment if you want it easy to access the free bar and the restaurant if you choose the right spot does feel like a restaurant table service and great waiters. We loved this place and will definitely be coming back"

"Wonderful family hotel; however, it's lacking in simple things like a coffee station in the lobby for parents to relax while children play. Not everyone wants to drink alcohol, and to say it's a Muslim country, this was disappointing. The only food options in the hotel are by the pool and hotel restaurants. Restaurants were not open all day, so that was a no. The poolside restaurant options were not great. This hotel doesn't cater to gluten-free allergies. However, if you bring your own bread, wraps, etc., they were accommodating with making the food. Its a good hotel for young families and the slides make the entire trip worth it for the children. Slide opening times 10am to 1pm Close at 1pm to 3pm Re open between 3pm and 5pm"

"I would strongly advise others to think carefully before booking RIU Tikida Dunas. My stay was extremely disappointing from start to finish. On arrival, the room was not ready and I was initially given the wrong bed. Basic amenities were lacking throughout the stay. I requested an iron from the first day and despite repeated follow-ups, including visiting reception multiple times and receiving a message via the hotel app, I never received one at any point. The most concerning issue was hygiene. There were consistently dirty plates and cups in the dining areas, and I even found ants in cups. Food handling practices were poor on one occasion staff handled pork and then attempted to prepare my food without changing gloves. When challenged, this was not handled appropriately. There was also no clear labelling of food and very limited halal options, which meant I had to purchase food externally despite being on an all-inclusive package. Facilities were not functioning as expected, including drinks machines, and basic toiletries were not provided beyond soap and shampoo, as confirmed by staff in writing. Staff were often unhelpful, dismissive, and difficult to communicate with, with little effort made to assist English-speaking guests. Overall, this experience fell far below expected standards. The combination of poor hygiene, lack of basic services, and inadequate handling of complaints makes this a place I would not recommend."

"Fabulous hotel, staff warm and welcoming and made our stay wonderful. "