Cari Hotel di Santa Cruz de Tenerife

"Breakfast is excellent."

"The restaurant staff were very good, but the food wasn’t great. The pool lifeguard with the towels was so rude nearly every day. It’s a shame you don’t get basic amenities in the room like water and better bathroom amenities. "

"Nous avons passé un séjour extraordinaire l hôtel est magnifique le personnel est très gentil le buffet de petit dejeuner est abondant tous les matins un musicien au petit dej et un le soir au bar , le bar roof top face a la mer est top ainsi que la salle de sport en plein air vue sur l océan de plus l hotel est très bien situé dans la ville "

"Average 3* hotel. Upon arrival, there was a distasteful smell around the reception area. Staff at check in was very helpful but after subsequent interactions with the staff seemed quite dismissive and less welcoming which was a shame. Room was clean and basic amenities provided but no general waste bin bags available. We were only staying 3 nights so we would not buy bin bags. Also no room service since we were only staying 3 nights. View from room was average. "

"This is our 4th time at this hotel and really can’t fault it however we booked through Expedia and I wouldn’t again as after booking was a further large expense on top of price for luggage and seats on plane etc through ryanair . This was for 3 people I initially priced the holiday through another site and could have saved myself money with transfers added in as well"

"Excellent hotel with so many amenities. The view alone makes the stay worthwhile however the hotel also includes so many activities especially for families. There’s a large pool, a baby pool, and a heated jacuzzi for adults. There’s a bar, restaurant and store on sight. Perfectly located to downtown shopping and restaurant. Highly recommend this place."

"Nice room, comfy beds, friendly staff, plenty of communal areas/bar options, fun activities. Would visit again."

"An all-star hotel in every aspect."

"Go there, trust."

"Great experience from start to end. Reception, pool & restaurant were lovely. Room was a little tired but was huge and kept immaculately clean with all required utensils etc. Yes there is a hill but there is also free shuttle bus provided and cheap taxis if you really can't manage the climb. All in all I have rated this as excellent as for the price paid, you can't beat it. "

"Well, the hotel isn't exactly horrible—especially since it has just been renovated—but it suffers from major structural issues regarding sewage disposal. The "ocean views" are misleading, as they are seen from the rear balcony and are located more than 500 feet away. The cleanliness is relatively good; however, the rooms lack air conditioning, and you are forced to rent fans. The staff appears competent but comes across as rather unexpressive."

"Il s'agit d'appart hôtel avec tous les commerces dans le parc (bar, restaurant, supérette) et c'est top. En plus à la réception, plusieurs personnes parlent Français et c'était bien pour nous."

"Good "

"Es war alles einwandfrei "

"Fantastic location of hotel. Staff were amazing with me when I arrived as was upset, they reassured me gave me a glass of fizz and even upgraded my room . Maids were good. Everyone was friendly in hotel. Mainly couples hotel . Couldn’t fault them would definately stay again given location too was great "

"Wir hätten volle Punktzahl gegeben wenn man nicht so eine schlechten Zimmerservice bieten würde. Das schlimmste ist das man Toilettenpapier hinterherlaufen muss oder es sich selber kaufen muss, alle 4-5 Tage kommt jemand um ein bisschen etwas zu machen wie Handtücher, Bettwäsche alle 7 Tage. Toilettenpapier bekommt man nur wenn man sich an der Rezeption beschwert. Das ist wirklich sehr schade. Ich hoffe dieses ändert sich und dann kommen wir bestimmt nächsten Urlaub wieder. Wir werden es...