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"Clean, great location, helpful staff"

"Great room and the staff were exceptional"

"Friendly and professional service. Very good food on offer and serve until 9pm. Hotel also has EV Charging facilities "

"Everything was perfect. The setting in the town was brilliant, warm & friendly welcoming staff and a very clean comfortable room. Couldn’t have asked for anything better"

"Perfect location for visiting wineries. Authentic chateau "

"Déjeuner très bien et leur restaurant La Boucherie est très bon avec un bon service "

"Gorgeous property without a spa and the rooms can be a little convoluted to reach (ours required three elevators from reception). It’s hard to leave a terrible review because some people were excellent and some were rude and demeaning. The room had two towels in it total and there wasn’t enough hot water for both me and my husband to take 5-7 minute showers. At 1500/room this makes you feel like you’re in an overpriced tourist hotel riding off the town’s reputation with staff who are « over it » and all too willing to show you in their behavior. The restaurant La Table de Pavie had outstanding cuisine but two of the four servers openly rolled their eyes and mocked customers throughout dinner. Sort of leaves a bad taste in your mouth when you’re spending 1000 EURO on dinner. I wouldn’t come back. "

"Friendly hotel, comfortable if basic room, good breakfast and lovely location next to the lake and the Grand Restaurant du Lac"

"Ignore first brown door and go to next one to open access to Chateau. Breakfast is excellent and staff are very friendly. Rooms are spacious and quality of furnishings in chateau is outstanding "