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"Kind and friendly staff."

"Most taxis drivers didn’t knew were the place was.. to far out from main atracción/ center "

"Very dirty. We didn’t stay. No help. No refund offered "

"I provided my credit card number to pay room and when i arrive that i need to pay cash. "

"The restaurant and bar were an excellent addition to what we expected. Staff were helpful and we appreciated them. "

"Yes, room clean, staff amazing"

"This was a great overnight stay in Poza Rica. It had excellent off street parking, the rooms were clean, it was pet friendly, and they had a restaurant attached to the hotel which had excellent food and an amazing breakfast. "

"Good "

"Many stores, pharmacies and restaurants nearby. "

"Sin comentarios "

"Nice staff, clean room and excellent location "

"Clean room with nice . "

"Excelente!!"

"Room was very nice"

"I am unable to explain how my stay was because we had a reservation, and the people in charge of the hospitality did not have the decency to let us know that it was already rented for other people. Since the beginning, this was a problem because I was unable to find the location anyways on the GPS, and this ended up being one of the worst outcomes during my usage of Hotel.com. They should review what is available and unavailable so that this does not happen again to other future possible...

"El hotel se encuentra en las afueras de la ciudad pero está muy bien comunicado y realmente cerca de plaza comercial nos gustó la limpieza y la comodidad"

"Rooms were ok but the staff was very courteous "