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"was on the lake side"

"The road to the facility is horrible, the facility is noisy, especially in the morning hours, the staff is rude, breakfast had spoiled ingredients, and I was charged for items I did not consume."

"Very clean room and resort. The food and hospitality was great!"

"We enjoyed our two nights pre-Christmas !! "

"Five Volcanoes went above and beyond to make my stay enjoyable. The staff is super friendly, and the food was fantastic. I couldn’t recommend it higher to anyone in the area to experience the amazing natural sites in the area. "

"Amazing service, charming rooms, fantastic food. I went there after a gorilla trek and before hiking up Bisoke and they were fantastic. They helped arrange transport as well. Will absolutely be staying here again if I'm back in Musanze."

"Staying at My Hill Eco Lodge is truly an unforgettable experience. The lodge is set in a beautiful and unique location, surrounded by breathtaking nature and endless views that make you feel like you’re in heaven. Every sunrise and sunset paints the sky with colors that you can enjoy right from your room or the open terrace. The staff are exceptionally friendly and welcoming, always ready with a smile and genuine care that makes you feel at home. The food is delicious and fresh, with a breakfast that is simply outstanding one of the best ways to start your day in Rwanda. What makes this lodge so special is the privacy and tranquility it offers. The rooms are not only spotlessly clean but also beautifully decorated with thoughtful details, combining comfort and elegance in a way that rivals any luxury hotel. Honestly, My Hill Eco Lodge feels like a hidden gem the best hotel in Africa, offering the real charm and features of a true 5-star experience, while still staying connected to nature and local culture. If you are looking for peace, beauty, and authenticity, this is the perfect place."

"I loved this place so much. Staff especially is just so kind and amazing! Everyone who works there deserves a raise. Beautiful hotel, clean and massive rooms, and Pacific helped me arrange transportation which was super helpful. Definitely staying here again if I ever visit. Thank you! "

"This property is falsely advertised. The location listed on Expedia is not accurate, and when I arrived, it was nowhere near where it was supposed to be. I was forced to book another hotel last-minute. That alone would have been manageable, but the real issue is that the property provided no way to resolve the situation. They never answered their phone, ignored messages, and even when Expedia tried to reach them directly, there was no response. As a result, I was unable to cancel and lost over $1,300. Travelers should be aware that this listing is misleading and the property is unresponsive."