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"Great place to stay! Excellent customer service. Will definitely stay again."

"Really enjoyed the 2-night stay here. Lovely lake, lovely surroundings, and the grilled lake tilapia delicious. Be careful using google maps, as it may guide you to a grazing field with no exit."

"Service was impecable and the place nothing short of amazing. My hiking boots broke, they noticed and Sam offered to fixed them and they were line new. Oscar at the bar is a class act."

"This hotel is stunning. The views of the lake, the food, the decor; the spa! I wish we had had more time to just relax there!!"

"Stunning property with incredible service. Staying there for one night was a highlight of my trip and absolutely worth it."

"This is an absolutely beautiful, serene place to stay, you are fully immersed in nature. The lodges are so comfortable and stylish, we slept so well. The food was absolutely delicious. The customer service was excellent. The rooms were spotless, with fabulous lake views. The swimming pool was clean and welcoming in the heat. Lots of activities on offer, you are really cared for. "

"Wonderful experience. Good breakfast (especially the one to go). The fire in the room is very nice and the hotel is very clean. People are nice and warm. "

"Due to the proximity of this hotel to the current Ebola outbreak we gave advance notice of our need to cancel. Many hotels on Expedia will give 100% of your reservation back for a cancelation. Some have a more restrictive 50% refund policy. This was the only hotel in our travels that had an unfair and unreasonable cancellation policy. We even reached out to the staff but unfortunately they were very unresponsive. I recommend looking for hotels that are customer focused. This hotel is not."

"Old school no elevator for family with kids "

"Great view from the rooms. Nice and clean and friendly helpful staff "

"For a relaxing and laid back holiday, business meeting or conference in a great location Bethany has it all"

"La chambre était propre et les personnels étaient très courtois "

"A quite place, the staff was great, and helpul, the food was tasty, the location is good for Nyngwe visit"

"great place"

"Great place to visit. Affordable, good and friendly staff / service."

"The staff were wonderful, the food was delicious, and the hotel is right beside Lake Kivu. The chef even prepared food based on some dietary issues I had. In brief, I could not ask for a better stay. Kudos to all the kind and hardworking people working at this hotel "