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"Excellent hotel, great location with friendly, helpful staff."

"Amazing hotel, friendly staff and great location "

"Good from start to finish. It’s a big city centre hotel with a great ethos. Staff are helpful and friendly, it’s clean and comfortable and facilities are good. 10/10 from me for my one night stay. "

"It was a new experience but one we enjoyed "

"Hotel was excellent staff so helpful, breakfast amazing. Loved the the decor.Will definitely be back as so central to everything."

"Very good hotel "

"Enjoyed a one night stay with a friend, staff were friendly and helpful, the location is good about 20min drive from Bristol centre, very close to Cribbs which has lots of shops and restaurants. The diner is lovely for breakfast. Rooms were comfortable and modern with nice extras like hair straighteners and nice coffee. Would stay again and recommend others visit too. Price very reasonable also for a Saturday. "

"Lovely, classic hotel with clean rooms and an excellent location. I recommend without hesitation. "

"I'm in a wheelchair so requested an accessible room. One of the best/most accessible rooms i've stayed in. There is a big wide ramp out front with plenty of disabled parking. Room was large and open for maneuvering and bathroom had a sink, shower and toilet setup that was well thought out and simply just worked. I even used the pool which had a lift for disabled folks to get in/out. Had a great stay and a great time. Lovely friendly people and very helpful. My wife even pulled the bathroom emergency response by accident (looking for the bathroom light switch in the dark) and there were 2 staff members at my room inside 2 minutes to check on me. They weren't even annoyed, just happy nothing was wrong. They even had me fill out a form at check-in to address the plan in case of emergency/fire procedures when elevators would be shutdown. We agreed a plan and i got a say and signed it. I was very impressed with the whole setup. Would definitely stay again in the future. Starbucks in the lobby was a plus :-) "