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"The reason for the terrible rating is - No meal at the Hotel so I ask the reception where I could eat, they pointed me in the direction of a local bar. Had something to eat there at 21:00hrs and by 23:00hrs I was having terrible stomach pains. (before eating at this bar I had had a continental breakfast before leaving the ship at Bilbao) By 02:00hrs diahorrea makes an appearance. There was no staff at the Hotel that I could call and I was too worried about leaving my room. So no help during the...

"Friendly and helpful staff "

"All aspects of this hotel were excellent. "

"great staff and location"

"Super helpful staff, above average room quality and great value 😀"

"The room was spotless and the staff was excellent."

"Great location, best reception desk in all hotels we have stayed at, staff so friendly and free parking"

"Check-in staff was very polite, courteous and helpful. "

"Nice"

"Excelente!"

"The hotel and room was beautiful and clean. Staff were very nice, friendly, and helpful. "

"Great stay, beds really comfy. Close to centre and plenty of parking"

"This hotel was amazing!"

"Clean room, good location, helpful staff."

"Excellent service"

"Great hotel and the best location right across La Plaza Mayor I sure will come back "

"The staff were very friendly and it was in a great location close to everything. "

"Excellent room, location, breakfast and service. "

"Friendly staff, good safe car park and nice bar attached! Old town walkable and stunning!"

"Superb location. "