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"Breakfast is super nice!!!"

"Location was very good - close to station, restaurants and shops"

"Clean room, great breakfast and a very nice onsen"

"Perfect for short stay! Excellent onsen!"

"Great location and super friendly staff. "

"Great location, parking was easy, staff were very friendly "

"Excellent service "

"Excellent hotel, a very family friendly place to stay "

"Wonderful hotel that’s not too large, not too small, with spacious rooms and a great breakfast spread."

"cleaning, good place, good breakfast, nice service."

"Location, breakfast brunch, and 17th floor public bath"

"Tiny but great room. Great onsen. Great staff and bar and lounge. Great mountain access!"

"Nice room, nice view, breakfast is good too...."

"Accidentally booked a smoking room, they helped change that at no charge when we got there. The room was massive and the bed was very comfy. Plenty of parking but, they were a little hard to find at first."

"Great stay. Right near the train station, downtown and beautiful parks, great view of the mountains, Good breakfast. Will stay again. "

"Very good for an overnight stay"

"Room was clean, breakfast choices were very good. The staff were helpful and the hotel is positioned in the centre of town convenient to transport, shops and cafes."

"Was a nice hotel. Location good enjoyed my stay"

"The location was lovely and the onsen and outdoor otaru baths were totally worth the trip! The buffet breakfast had a ton of options and was tasty. Our family room was a very tight squeeze for 4 people, but otherwise fine. We had limited interactions with the staff, but they were helpful and accommodating when we needed anything!"

"Great front desk help and ski locker area, nice quiet rooms and close to other hotel for food"