Hessen Hotels with Spa

"Great staff. Very modem place and convenient"

"Very accommodating staff- "

"Good value for the money. Great location with restaurants near by. Staff is very helpful and professional. I recommend this hotel"

"Great location: near main rail road station, but oriented to the Main river, friendly helpful staff, exceptional breakfast in a light filled room."

"Uncomfortable bed - horrible pillows that completely flatten when you put head on them, there was no support. Very scratchy sheets & linens. Also one of my pillows was wet on the inside (hopefully just from being laundered) which grossed me out. Curtains didn't shut fully on either side (both windows the same issue) so couldn't sleep past dawn. Dressing gown had brown dirt of some sort on it, so I didn't unfold it to wear. I pointed these issues out when leaving, to no response from front desk. Very expensive night for the quality of cleanliness and room."

"Unacceptable stay. Bed bugs in the room and cockroaches spotted during the night. Unable to sleep and reported immediately, but no alternative room was available, leaving me stuck in those conditions at 2am. Cleanliness is extremely poor and clearly not being managed to a basic standard. The surrounding area also feels unsafe with visible street disorder and anti-social behaviour, which significantly impacts the stay. Would not return and cannot recommend this property."

"Very good. Would stay again."

"The room was very clean and the bed comfortable. We had a great stay."

"breakfast items are fresh and tasty although there could be more selections on table."