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"Room is very big and has everything we need. Hotel staffs are very kind and helpful."

"Staff were friendly and helpful. Good spread of breakfast. Very near to the Shanghai Street Metro station, Songhua river and eateries. "

"The room is clean, spacious, staff were friendly"

"Excellent help from duty manager And paid a bit extra upgrade to the room with bed which is remote control to lift up your legs and head ! It’s so confortable!"

"Great place."

"Friendly staff and clean room"

"De hade vad man kunde förvänta sig av ett 5-stjärnigt hotell; fina och rena rum, tillmötesgående personal etc. Personalen ger jag ett extra plus till. Trots språk barriären så visades jag till dit jag skulle och väntade på mig tills de försäkrat sig om att det är rätt."

"Great place"

"Great place to stay! Thanks."

"Great location near malls, good service and clean rooms."

"Absolutely lovely place to stay .All the staff were helpful and kind .Also I found they were helpful to myself and I am disabled."

"We were so grateful for the front desk service, they took extra miles to help us through WeChat communication. All the staff were very helpful in this hotel! We had a great time in Harbin. Thank you so much to everyone!!!"

"Clean, good value, good service, have good amenities. I like the pool and gym. "

"best"

"1. Check in is unprofessional, after getting my ID, front desk verified my phone number, after this step, they requested to see my original reservation receipt, which was very confusing. I asked something wrong? They said they just need to check. (Most of holiday in express can finish check in in 30 second, this one takes much longer time). 2. The hardware of hotel is good. 3. Breakfast choices are very limited, there was a purple sweet potato porridge they did not label it, I asked staff this...

"とても良い"

"Airport pickup was convenient and communication was fine. Location was close to the airport and a decent stay before or after catching a flight. Like a little motel locally run."

"Even though I did my reservation in advance, they didn't have a room available upon my arrival. The person in charged walked me two blocks away to a building with rooms. The building was dirty and smeelly. No signs, no security regulations, elevators malfunctioning, everyone smoking all over the places, walls filtty and dirty. The room too smelly. It was too cold, that was the only reason I ended up staying. Didn't feel leaving the place to try to find another hotel. Breakfast was delivered in...