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"Very skilled and helpful staff! All special request handled exceptionally and then some."

"China (Cheena) looked after us so well. She did everything, cooking , cleaning, driving us to ski resort. Our train was cancelled and they came to pick us up at Bandai Altima at a cost which was terrific. There actually is a bus from Koriyama to the Ski Resort however the bus station seemed unable to tell us that. It would have been good information from Reitopia also. Anyway it was very kind to pick us up. The menu is a bit limited and it seemed there were other things to eat, if you were in...

"Great ski-in-ski-out resort with fantastic hotel and ski staff. Newly renovated with great atmosphere and superb cleanliness."

"This is a big and busy resort hotel in a very scenic area. The room was large and well equipped. The staff in all departments were friendly and helpful. The included breakfast and dinner (both buffet style) were of a reasonable quality, although quite monotonous if you are there for more than one night. It is quite remarkable how badly some guests behaved when getting their food - a real “bun fight” at every meal. The restaurant staff were amazing and did everything they could to keep the tables...

"Clean, good onsen, if you have a car great for sightseeing in Ura Bandai area. Dinner is good but breakfast somewhat spartan compare to same level hotels in the area."

"建物が多少古い感じがしましたが、綺麗にされていました。到着時間が、早かったが、従業員さんが外まで迎えに来てもらいました。又客室の準備が終わっていたため、時間よりも早くチェックインしていただきました。"

"The hotel is not a mere typical hotel but including Japanese elements and so on. You can have amazing Chinese cuisine at dinner and great traditional local food at breakfast at the restaurant. There is a oxygen capsule, corridor decorated with colorful paint, hot spring(not gorgeous) and sauna- tents(outside, option). "

"ペンション内もきれいで 静かで居心地がよかったです。"

"宿泊が土曜日では有りましたが、温泉にもゆっくりと入ることが出来、夕食、朝食時の従業員対応も良かったです🙇‍♀️"