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"Good all round hotel but plonked in the middle of a modern industrial estate. A good 15 minute walk to the airport and NEC. Breakfast was good with a usual selection of cooked and continental. Staff were spot on! The only down side of our visit was that a refurbishment was going on at the time. Even the name of the hotel has recently changed to AC by Marriott!"

"This hotel was well kept and the room was clean. The reception team were helpful and polite. The grounds were well kept also. The rest of the hotel I wasn’t as impressed with. We were “selected” for an upgrade “offered” for an additional £20 but upon checking this it was the usual rate on Expedia, so hardly an offer! The room was very basic and it was a superior room, I dread to see the standard room. The shower was designed for someone under 5,8ft as I had to crouch to get under it. We asked for a quote room but I doubt there is any such thing as it’s right on the flight path, motorway and train line so it was very noisy throughout our stay. The walls are paper thin so could hear everything. The pool was freezing cold so my son wouldn’t go in it and the jacuzzi was only for over 16’s for some random reason, so as a family we couldn’t even enjoy that part. The gym also was for over 16’s too so another facility we couldn’t use. We didn’t try the on site restaurant as the prices weren’t cheap and you gave resorts world next door with loads of variety to eat and slightly cheaper. The positive is that it’s close to the nec and Birmingham int station. I’d look around for better budget hotels next time."

"Perfect down to the last detail, such as steel kettle instead of plastic or good block out curtains. Very nice staff. Uber clean."

"All good except breakfast. Food lukewarm and large party of golfers made so much noise we had to leave. Cannot blame hotel for this, but staff did nothing to ask them to modify their behaviour. Room good, wifi good, no other issues and good value."

"The room was excellent, comfortable and everything you would need. The hotel is within the Uni campus and a short drive into thectown centre. The spa facilities were excellent we enjoyed the steam room, sauna, pool and jacuzzi. The changing rooms are well equipped. Great relaxing stay. "

"Nice clean room. All that was required."

"Limited on site parking so plan ahead. Also during match days the hotel restaurant was overwhelmed and service did suffer."

"Very basic and budget, it was what i needed it to be for 1 night. Hotel a little run down, walls a little dirty and it felt very inpersonal with the staff. Great location as it was opposite the train station. I was a solo femal traveller and felt safe. I wouldn't recommend staying here if your looking for a luxury stay or more then 1 night but if looking for a cheap night then this is the place."

"Very friendly staff, very clean hotel and the room was lovely! Felt very fresh and had a luxury feel to the overall hotel! Will be looking to go back with my son "