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"I really appreciate the shuttle bus driver and the lady that greeted us at the front of the hotel. Once we got to Kwawguichiko Station, we are exhausted and overwhelmed but as soon as we headed to the shuttle bus our driver took our suitcase and we felt safe and taken care of. Check-in was very smooth to our surprise and everything about our stay was perfect. Thank you to the hotel and staff for making everything wonderful. The only surprise was that the check-out time was 10 am. That was inconvenient and out of the ordinary for us as it is earlier than most other hotels. I hope the hotel can reconsider to have check-out at 11 am like other places."

"Beautiful food and customer service, welcomed us and had lovely views"

"Had an amazing quick stay. Hotel room is clean and super spacious. Staff was helpful and super nice. Nice view of Mt fuji from hotel and nearby streets. "

"The experience of staying at Konanou has been our favorite activity so far. Our room was spotless and beautiful, with our onsen setting a pleasant bubbling sound in the background and a view overlooking the lake. The kaiseki dinner was delicious both nights. The foot bath in the roof overlooks both the lake and Mount Fuji. We felt well cared for, comfortable, and relaxed from start to finish. "

"clean room, friendly staffs, would stay again"

"Amazing hotel and very friendly staff. We could see the mt fuji from the hotel. Breakfast with a view. The garden is really pretty "

" Very friendly and helpful staff. Rooms were extremely comfortable. Great location. "

"Great ryokan to stay at. Staff were amazing. Hotel room was beautiful. Woukd come back "

"Helped me see Mt. Fuji at sunrise. There was a thick layer of fog forming right above the Yamanakako Lake in the early mornig, which seems to be a common thing in this season. Because this hotel was above the fog it didn't obstruct our view of the beautiful Mt. Fuji at sunrise. It was a very clear and sunny day, and the fog cleared up within a couple of hours after sunrise. If you are aiming for sunrise picture, this hotel really enhaces your chance of catching the precious view. "