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"This is a property with a breathtaking view of the Ooty huills and valleys. The cottages are good although they now require a fresh coat of paint inside. Food is decent and the breakfast spread is very good and so is the dinner buffet. Hotel staff are helpful and response to the calls is quick. Hot water timings are restricted in the mornings and evenings but that's not too much of an issue. The hotel helped us with a immersion rod beyond the normal timings so that was very helpful. Overall, we had a great stay due to the lovely weather and the enchanting views from the balcony. Highly recommended for those looking for a hotel situated away from the hustle and bustle of the main town with peace and quiet amongst the company of nature and birds."

"I recently stayed at this hotel and found the property to be new and well-maintained, which gave it a fresh and inviting feel. However, there were some areas where housekeeping could improve. The couch in our room was noticeably dirty and should have been vacuumed before check-in. The bed was neatly made, but the sheet had a mark that was off-putting. The washrooms were decent but could benefit from more thorough cleaning. Despite these issues, the hotel stood out as a better option compared to others in the area, based on reviews we read before booking. Overall, it’s a solid choice, but attention to cleanliness details would elevate the experience. "

"Great place. Amazing staff!"

"The place is very good, suite has very comfortable bed and fantastic beddings. The size of suite very nice and comfortable. The food is ok, could be improved."

"Beautiful location on the river. Great views and very helpful staff. "

"Nothing in the property was right . The breakfast was terrible ! The tv don’t work . The doors don’t open . The bathroom are smelly . Please don’t visit the property "

"Good food, friendly staff. B-wing of the hotel is very old. You have to change elevators and walk long corridors to access this side. "

"Excellent "

"Gateway is an older Taj property that reeks of old world charm. The cottages and gardens are expertly laid out and the service is attentive. My room was well appointed but old. Overall an excellent option in the Coonoor area."